Photo-documented Inspection
Photo-documented Inspection | Storm Damage Restoration | Roofing | Dandridge
High winds, hail, and driving rain can leave hidden scars on your roof, but HEP’s photo-documented inspections make every detail crystal clear for Dandridge homeowners. Our certified technicians capture high-resolution images of shingles, flashing, and decking, then deliver a concise, jargon-free report straight to your inbox. You don’t have to climb a ladder or rely on guesswork—just view the evidence, understand the issues, and decide with confidence.
Armed with this visual proof, we guide you through the next steps of storm damage restoration, coordinating with insurers, securing premium materials, and restoring your roof to better-than-before condition. From the first snap of the camera to the final quality check, HEP keeps you informed, protected, and ready for the next Tennessee storm—one picture at a time.
FAQs
Why is a photo-documented roof inspection important after a storm in Dandridge?
High winds, hail, and driving rain common to East Tennessee can loosen, crack, or puncture roofing materials without showing obvious leaks right away. A professional inspection that includes high-resolution photos pinpoints every area of impact and aging. These images create an objective record of your roof’s condition the day of the inspection, allowing you to verify damage for insurance, compare future wear, and make informed repair decisions instead of relying on guesswork.
What types of storm damage do you look for during the inspection?
Our certified technicians examine shingles, metal panels, flashing, gutters, and attic spaces for: • Missing, lifted, or creased shingles from wind uplift • Granule loss and surface bruising from hail strikes • Dents or tears in metal flashing, vents, and ridge caps • Impact cracks on skylights or pipe boots • Water stains, mold, or wet insulation inside the attic • Debris-related punctures around valleys and roof edges Every issue is photographed with close-ups, wide shots, and a timestamp so nothing is overlooked.
How soon after a storm should I schedule a roof inspection?
We recommend calling within 24–72 hours of the event. Early documentation: 1) Captures damage before temporary patches or sun exposure alter evidence. 2) Helps you meet most insurers’ notification deadlines. 3) Minimizes the risk of secondary water intrusion that can turn a simple shingle replacement into structural repairs. If emergency tarping is needed, we can install it the same day and include photos of the exposed damage beforehand.
Will the photo documentation help with my insurance claim?
Absolutely. Insurers require proof that damage was storm-related and not caused by neglect. Our detailed report includes date-stamped photos, annotated diagrams, and moisture-meter readings. Adjusters often accept this package as primary evidence, which can speed approval and reduce on-site disputes. We can also meet your adjuster on the roof to ensure all damage is acknowledged, maximizing the accuracy of the settlement.
What happens if hidden damage is found during the inspection?
If we discover concealed problems—such as soaked decking, compromised underlayment, or structural splits—we document them with thermal imaging or interior photos and explain the severity. You receive repair options ranging from targeted component replacement to full roof restoration. We outline costs, timelines, and material choices, then coordinate any necessary engineering or carpentry work. No repairs begin until you approve the scope and budget.
How long does the inspection and restoration process typically take?
A standard single-family roof inspection with full photo documentation takes 60–90 minutes on site, with the digital report delivered within 24 hours. Minor repairs (replacing a few shingles or flashing sections) can be completed the same day. For larger storm restoration projects, material ordering, permitting, and installation usually span 7–10 business days once the claim is approved. Throughout the process we update you with progress photos so you can track each stage without climbing a ladder.