East Tennessee Storms
East Tennessee Storms | Storm Damage Restoration | Roofing | Dandridge
When East Tennessee skies turn dark and the winds rip across Douglas Lake, Dandridge homeowners know they can count on HEP to bring the calm after the chaos. Our local, licensed roofers arrive fast, document every shingle and flashing issue, and work directly with your insurance adjuster so you don’t have to. From emergency tarping to full roof replacement, we use premium materials built to withstand the next round of mountain-fed storms, all while respecting your property like it’s our own.
Every project begins with a free, no-pressure inspection and ends with a spotless cleanup and rock-solid warranty. If hail has pitted your shingles or a fallen limb has punched through the decking, put your mind at ease—our storm damage restoration team is on call 24/7 to protect your home, restore your roof, and keep your family safe.
FAQs
What types of storm damage do you commonly repair on roofs in Dandridge, TN?
In East Tennessee we frequently see wind-uplifted shingles, hail bruising, fallen-limb punctures, and water intrusion from driving rain. Our team is trained to identify and repair asphalt shingle, metal, and low-slope membrane damage so your roof is restored to pre-storm condition and meets local building codes.
How quickly can you inspect my roof after a storm?
Because fast action prevents further water damage, we keep emergency crews on call 24/7. In most cases we can be on-site anywhere in Jefferson County—including Dandridge—within 4–12 hours of your call. Temporary tarping is installed immediately if structural integrity is at risk, and a full written assessment is delivered within 24 hours.
Will you help me file an insurance claim for storm damage?
Yes. We document all damage with photos, video, and a detailed scope of work that aligns with Xactimate pricing guidelines used by major insurers. Our project manager meets your adjuster on-site to advocate for full, fair coverage and can handle most claim paperwork on your behalf, saving you time and reducing stress.
What if I only see a few missing shingles—should I still schedule an inspection?
Absolutely. Even minor shingle loss can expose underlayment and decking, allowing moisture to seep in and cause hidden rot or mold. Our complimentary inspection uses drones and thermal imaging to uncover issues that are often invisible from the ground, ensuring small problems don’t turn into expensive structural repairs later.
How long does a typical storm damage roof restoration take?
Emergency dry-in (tarping or shrink-wrapping) is completed the same day. Once insurance approval is received, most asphalt shingle roof replacements in Dandridge are finished in one to two days, while metal or complex roofs may take three to five days. We coordinate material delivery, permits, and final inspections to keep the project on schedule.
Do you offer any warranties on storm-related roof repairs or replacements?
Yes. We provide a two-part warranty: a 5-year workmanship warranty that covers installation quality, and a manufacturer’s material warranty of up to 50 years—both transferable if you sell your home. Because we are a factory-certified installer, manufacturer warranties remain valid even after storm repairs.