Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Dandridge
When a Tennessee tempest rolls through Dandridge, you need more than tarps and wishful thinking—you need HEP’s certified roofing team. Our local pros arrive fast, armed with advanced diagnostics, industry-leading materials, and the know-how that comes from decades of safeguarding Jefferson County homes. From bruised shingles to hidden deck rot, we uncover every storm-born weakness and restore your roof to showroom strength while treating your property with the respect it deserves.
With HEP, “storm damage restoration” isn’t a patch-and-pray service; it’s a start-to-finish commitment backed by transparent estimates, insurance-claim assistance, and workmanship warranties that weather the years. Neighbors trust us because we communicate clearly, work cleanly, and leave nothing behind but a roof built to laugh at the next thunderclap. When the skies clear, choose the team that keeps Dandridge covered—choose HEP.
FAQs
What types of storm damage can your certified roofing team repair in Dandridge?
Our team is trained and equipped to handle wind-lifted shingles, hail impact bruising or punctures, fallen tree limb damage, gutter and flashing displacement, and water intrusion caused by heavy rain. We inspect for both obvious and hidden issues, including compromised roof decking and attic moisture, to ensure the entire roofing system is returned to pre-storm condition.
How quickly can you respond after a storm, and do you provide emergency tarping?
We operate a 24/7 emergency line for Dandridge residents. In most cases, a crew can be on-site within a few hours of your call. If weather conditions or structural safety concerns prevent immediate repairs, we install heavy-duty tarps and temporary flashing to stop further water intrusion until permanent restoration can begin.
Can you help me file an insurance claim for storm damage?
Yes. Our certified inspectors document damage with photos, written reports, and aerial drone imagery when needed. We meet with your adjuster on-site, explain code requirements, and provide a detailed Xactimate estimate. This advocacy streamlines the claims process, reduces the chance of under-payment, and helps you receive the full coverage your policy allows.
Are your roofers certified and insured, and what warranties do you offer?
All technicians hold manufacturer certifications from GAF, CertainTeed, and Owens Corning, along with OSHA safety training. We carry $2 million in general liability and full workers’ compensation. Storm repairs are backed by a 5-year workmanship warranty, and if we install matching manufacturer shingles, you’ll also receive their transferable material warranty (up to 50 years, depending on product line).
How do I know if my roof has storm damage even if I don’t see leaks?
Not all damage is immediately visible from the ground. Hail can bruise shingle mats, wind can break the adhesive seal, and debris can loosen flashing. Over time, these issues lead to premature aging, granule loss, and hidden leaks. We provide complimentary inspections that include attic checks, moisture readings, and a photographic roof report so you have a clear picture of any problems before they escalate.
What is the typical timeline for complete storm damage restoration?
Timeline depends on scope and weather, but a standard asphalt shingle roof in Dandridge follows this schedule: 1) Inspection & documentation: same day. 2) Insurance approval: 3–7 business days after adjuster meeting. 3) Material ordering & permit: 1–3 days. 4) Roof replacement: 1–2 days of on-site work. 5) Final cleanup & inspection: same day as installation. Complex roofs, specialty materials, or structural repairs may add additional days, but we keep you updated at every step.