Factory-certified Roofers
Factory-certified Roofers | Roof Replacement | Roofing | Dandridge
When unpredictable East Tennessee weather starts revealing leaks, missing shingles, or sagging decking, homeowners in Dandridge turn to HEP’s factory-certified roofers for a dependable roof replacement that restores comfort and curb appeal in one seamless upgrade. Our team is trained and tested by leading manufacturers, so every nail, flashing, and vent meets factory specs—backed by enhanced warranties ordinary contractors can’t match. From the first inspection to the final magnetic sweep of your yard, we put craftsmanship and courtesy at the center of the process, keeping you informed and your property protected.
Because we live and work right here in Jefferson County, we understand the unique building codes, HOA guidelines, and climate challenges that affect Dandridge roofs. Whether you need a traditional asphalt shingle system or a high-performance metal panel, we customize each project to your budget, energy goals, and architectural style. Schedule your free estimate today and see why neighbors say, “Call HEP—We’ll take it from here!”
FAQs
What does it mean for your roofers to be “factory-certified,” and why is that important for my roof replacement?
Factory-certified roofers have been trained, tested, and approved by the shingle manufacturer to install their products exactly to spec. In practical terms this means: • We follow the manufacturer’s installation guidelines, which protects the material warranty. • We can offer enhanced warranties—often 25–50 years on materials and up to lifetime workmanship coverage—that non-certified contractors cannot provide. • Our crews receive ongoing education on new products, safety protocols, and local code updates, ensuring your Dandridge home gets the latest best practices. • You gain an extra layer of accountability: both our company and the manufacturer stand behind the work.
How do I know if my roof in Dandridge actually needs a full replacement or just repairs?
A replacement is usually recommended when one or more of the following are present: • Age: Asphalt roofs over 20–25 years or metal roofs over 40–50 years are near end-of-life. • Widespread shingle curling, cracking, or loss of granules. • Multiple or recurring leaks, especially in different areas of the home. • Sagging decking or soft spots in the attic. • Extensive storm damage from wind or hail (common in East Tennessee spring storms). Our team offers a free, no-obligation inspection with photo documentation. We’ll show you exactly what we see and explain whether targeted repairs or a full tear-off and replacement is the most cost-effective long-term solution.
How long does a typical roof replacement take and what can I expect during the process?
Most single-family homes in Dandridge are completed in one to two days, weather permitting. The sequence is: 1. Pre-job meeting: We review material drops, dumpster placement, and protect landscaping. 2. Tear-off: Old roofing is removed down to the deck. We check sheathing for rot and replace any damaged boards. 3. Installation: Ice & water shield, synthetic underlayment, drip edge, flashing, starter strips, shingles (or metal panels), ridge vent, and accessories are installed to factory specs. 4. Clean-up & magnet sweep: Nails and debris are collected, gutters cleaned, and yard raked. 5. Final walk-through: We review the finished roof, verify ventilation, and provide warranty paperwork. You can stay in your home during the project; power and utilities remain on. We’ll keep you updated at every stage.
What roofing materials and styles do you offer for Dandridge homes, and how do I choose the best one?
As factory-certified installers, we carry the full line of GAF, Owens Corning, and CertainTeed asphalt shingles, plus standing-seam and stone-coated metal. Choices include: • Architectural Asphalt Shingles – Most popular; affordable, dimensional look, Class A fire rating. • Designer/Luxury Shingles – Heavier weight, enhanced wind/hail resistance, mimic slate or wood shake. • Energy-efficient “cool” shingles – Reflective granules help reduce attic temperatures. • Standing-Seam Metal – 26- or 24-gauge panels, hidden fasteners, 50+ year life, ideal for rainwater capture. • Stone-Coated Steel – Metal core with granule coating for a traditional shingle appearance. During your consultation we consider budget, HOA rules, roof pitch, desired lifespan, and local weather patterns. We bring full-size samples so you can see colors against your brick or siding before deciding.
What kind of warranties and workmanship guarantees come with a factory-certified roof replacement?
Because we maintain top-tier certifications (GAF Master Elite, Owens Corning Platinum, CertainTeed ShingleMaster), you receive: • Manufacturer’s System Warranty – 25–50 years of non-prorated coverage on shingles, underlayment, and accessories. • Wind Warranty – Coverage up to 130–155 mph when installed per spec. • Algae Resistance – 10–25 years against blue-green algae staining. • Workmanship Warranty – Our company backs labor for 10 years, and the manufacturer adds up to 25 years of workmanship protection that is transferable if you sell your home. We register every roof replacement with the manufacturer and provide you with digital and hard-copy certificates.
Can you help me with insurance claims and financing options for my new roof?
Absolutely. If your roof was damaged by hail, wind, or fallen limbs, we: • Provide a detailed inspection report and photos for your carrier. • Meet the adjuster on-site to identify code upgrades and ensure all damage is documented. • Review the adjuster’s estimate line by line so you understand depreciation, ACV vs. RCV, and deductible obligations. For out-of-pocket projects, we offer multiple financing plans—including 0% interest for 12 months or low-monthly-payment options up to 120 months—subject to credit approval. We handle all paperwork so you can focus on choosing the right roof, not the red tape.