- HEP Roofing
- Douglas Lake

Douglas Lake
Douglas Lake | Roof Repair | Roofing | Dandridge
When storms roll off Douglas Lake or years of Tennessee sun finally take their toll, you need more than a quick patch—you need neighbors who know every shingle and ridge of a Dandridge home. HEP’s Douglas Lake Roofing crew brings that hometown know-how to every call, arriving fast with fully stocked trucks, moisture-seeking tech, and a commitment to craftsmanship that keeps leaks from sneaking back. From missing tabs to sagging decking, we diagnose the root problem, explain your options in plain English, and restore your roof with materials that are built to outlast the next season of wind off the water.
Choosing us for your roof repair isn’t just about fixing damage; it’s about gaining peace of mind. We photograph each step for your records, coordinate seamlessly with insurance carriers, and leave your property spotless—no stray nails in the driveway, no surprises on the invoice. Whether your cabin overlooks the shoreline or your family home sits downtown, trust the team that treats every rooftop like it shelters their own.
FAQs
What are the most common signs that my Douglas Lake–area roof needs repair?
Watch for missing or curling shingles, granules in the gutters, water stains on ceilings or walls, sagging roof decking, and increased energy bills. Because Dandridge weather can include high winds coming off the lake, even small shingle damage can quickly become a leak. If you notice any of these issues, schedule an inspection as soon as possible.
How quickly can Douglas Lake Roofing respond to a roof repair call in Dandridge?
For emergency leaks, we strive to be on-site within 24 hours—often the same day. For non-emergency repairs, we can usually schedule an inspection within 48 hours and complete most repairs within 3–5 business days, weather permitting.
Can you match my existing shingles or metal panels when you repair the roof?
Yes. We stock or can quickly source most asphalt shingle colors and profiles used in Jefferson County, and we work with regional suppliers for standing-seam and exposed-fastener metal panels. While an exact match depends on the age and fade level of your roof, we will present the closest options and get your approval before installation.
Are you licensed and insured to work on roofs in Tennessee?
Absolutely. Douglas Lake Roofing holds a Tennessee contractor’s license, carries $1 million in general liability insurance, and maintains full workers’ compensation coverage for every crew member. Copies of all certificates are available upon request.
Will my homeowner’s insurance cover the cost of roof repairs?
Coverage depends on the cause of the damage. Storm-related issues such as wind or hail are frequently covered, while age- or maintenance-related problems usually are not. We can provide a detailed inspection report and photos to help you file a claim, and we’ll meet with your adjuster on-site to explain the needed repairs.
Do you offer free estimates and warranties on your roof repair work?
Yes. All roof repair estimates within a 20-mile radius of Dandridge, including the Douglas Lake shoreline, are free. Most shingle repairs carry a 2-year workmanship warranty, while metal roof repairs include a 3-year workmanship warranty. Any new materials we install are backed by their manufacturer’s warranties as well.