Local Craftsmen

HEP RoofingLocal Craftsmen

Local Craftsmen | Roofing Done Right | Roofing | Cumberland Gap

From the first shingle to the final inspection, HEP’s local craftsmen bring generations of know-how to every rooftop in Cumberland Gap. We live and work beside you, so we understand how Appalachian weather can batter a home, and we build roofs that stand up to it—using premium materials, meticulous installation, and a neighbor’s pride in a job well done. When storms roll through the Gap, you’ll rest easy beneath a shield crafted by people who treat your house as their own.

Choose us and experience roofing done right: transparent quotes, clear timelines, tidy job sites, and iron-clad warranties that stay with your home long after the hammers fall silent. Whether you need a full replacement, an emergency repair, or an annual checkup, our responsive crew is only a phone call away, ready to raise a roof that raises the standard for the entire Cumberland Gap community.

FAQs

What types of roofing materials do you install or repair in Cumberland Gap?

Our craftsmen are fully trained to work with asphalt shingles, standing-seam and exposed-fastener metal panels, cedar shakes, and flat-roof membranes such as TPO and EPDM. Whether you need a minor shingle replacement, a metal roof tune-up, or a complete tear-off and reroof, we have the tools, certifications, and local supplier partnerships to handle virtually any residential or light-commercial roofing system in the Tri-State area.

How quickly can you respond to emergency roof leaks or storm damage?

Because Cumberland Gap sits in a weather corridor that sees high winds and heavy rains, we maintain a 24/7 on-call crew. In most cases we can be on-site within 2–4 hours of your call, tarp or patch the damaged area to stop active leaking, document the condition for your insurance company, and schedule permanent repairs as soon as materials arrive—typically within 1–3 business days.

Are you licensed and insured to work in Tennessee, Kentucky, and Virginia?

Yes. We carry a Tennessee Home Improvement Contractor license, a Kentucky Roofing Contractor registration, and meet the Virginia Board for Contractors reciprocity requirements. In addition, we maintain $1 million in general liability coverage, workers’ compensation for every crew member, and we will gladly provide certificates of insurance listing you as the certificate holder upon request.

How long does a typical roof replacement take?

Most single-family asphalt shingle roofs (up to 30 squares) can be removed and replaced in one to two days. Metal reroofs and larger or more complex roofs may take three to five days. Our project manager conducts a pre-job inspection to confirm deck condition, ventilation needs, and any custom flashing work so we can give you a realistic timeline before the first shingle comes off.

Do you offer warranties on your workmanship and the materials you install?

Absolutely. All full roof replacements come with a 10-year transferable workmanship warranty that covers leaks caused by installation errors—well above the state minimum. Because we are certified installers with Owens Corning and CertainTeed, we can also register extended manufacturer warranties of up to 50 years on labor and materials, giving you long-term, non-prorated protection.

What maintenance should Cumberland Gap homeowners perform to maximize roof life?

We recommend an annual roof and gutter inspection each fall to clear leaves, check flashings, and spot nail pops or sealant wear before winter freeze-thaw cycles. Trim overhanging tree limbs back at least 6 feet, keep gutters free-flowing, and ensure attic ventilation vents remain unobstructed. For metal roofs, schedule a screw-tightening and sealant refresh every 5–7 years. Our maintenance plans bundle these services at a discounted rate and include priority leak response all year.

HEP Roofing
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(423) 228-7848