Storm Damage
Storm Damage | Roof Replacement | Roofing | Cumberland Gap
When fierce Appalachian winds, hail, or driving rain leave your Cumberland Gap home exposed, HEP’s storm-damage team moves fast—tarping vulnerable areas, documenting every shingle, and guiding you through insurance paperwork so you’re never left guessing. Our certified crews then perform meticulous roof replacement using impact-rated shingles, upgraded underlayment, and proper ventilation to ensure your new roof stands up to the next round of mountain weather.
From the first inspection to the final cleanup, you’ll notice the HEP difference: transparent estimates, on-site project managers, and courteous professionals who treat your property like their own. Choose a local company that’s been protecting East Tennessee homes for decades, and enjoy peace of mind knowing your fresh, warrantied roof is built to last.
FAQs
What should I do immediately after a severe storm hits my roof in Cumberland Gap?
Safety comes first. Stay out of any rooms where water is actively leaking, and avoid climbing on the roof yourself. Take clear photos of visible damage from the ground, cover interior belongings with plastic sheeting to limit water damage, and call our emergency response line. We can usually have a trained inspector on-site within 24 hours to perform a free, no-obligation assessment and recommend temporary tarping if needed to prevent further deterioration.
How can I tell if my roof needs a full replacement rather than spot repairs?
Our inspectors look for several indicators: (1) missing or cracked shingles over large sections, (2) hail bruising that compromises the shingle mat, (3) lifted or creased shingles along the entire windward side, (4) granule loss exposing underlying asphalt, (5) moisture readings in the decking, and (6) roof age. If more than 30 % of the surface is damaged or the shingle seal strips are broken across multiple slopes, a complete replacement is generally more cost-effective and will meet most insurers’ guidelines.
Will my homeowner’s insurance cover the cost of storm-related roof replacement?
In most cases, yes. Cumberland Gap homeowners policies typically cover sudden, accidental damage caused by wind, hail, or falling debris. After our inspection we provide a detailed report, photos, and an itemized estimate written in Xactimate—the same software used by major carriers. We can meet your adjuster on-site, help you file the claim, and negotiate for all code-required upgrades, so you only pay your policy’s deductible.
How long does a storm-damage roof replacement take in the Cumberland Gap area?
Once insurance approval is in hand and materials arrive, the average single-family home roof can be removed and replaced in one to two days. Larger or steep-slope roofs may take an extra day. Permits from Claiborne County are secured before work starts, and we schedule final cleaning and magnetic nail sweeps immediately after installation so your property is usable the same day we finish.
What roofing materials do you recommend for withstanding future storms here?
For asphalt roofs, we install Class 3 or Class 4 impact-rated shingles, which resist hail and may qualify for insurance premium discounts. We also offer standing-seam metal roofs with 24-gauge panels, factory-applied Kynar finishes, and concealed fasteners for superior wind uplift resistance. All systems include synthetic underlayment, ice-and-water shield in valleys and eaves, and ring-shank nails that exceed Tennessee wind zone requirements.
Do you provide warranties or maintenance plans after replacement?
Yes. Every roof comes with a 5-year workmanship warranty from us plus the manufacturer’s limited lifetime material warranty (up to 50 years non-prorated on certain impact-resistant shingles). We perform a complimentary inspection after the first full storm season and offer an optional annual maintenance plan that covers gutter cleaning, sealant checks, and minor shingle tune-ups to keep your new roof in peak condition.