- HEP Roofing
- Precision Inspections

Precision Inspections
Precision Inspections | Roof Repair | Roofing | Cumberland Gap
When Cumberland Gap’s gusty mountain winds or sudden downpours leave their mark, HEP’s Precision Inspections Roofing moves fast to restore peace of mind. Our certified specialists combine drone imaging with hands-on expertise, uncovering hidden leaks, hail bruises, and shingle fatigue before they become costly emergencies. From historic cabins to modern builds, we match materials and craftsmanship to each property’s character, ensuring every nail, flashing, and seal meets or exceeds code.
Schedule your roof repair today and discover why neighbors across Claiborne County trust our punctual crews, transparent quotes, and industry-leading warranties. Whether you need a quick patch after a storm or a comprehensive restoration, we make the process effortless—guiding you through insurance claims, sharing real-time photo updates, and leaving your yard spotless when we’re done. Call, click, or visit our Cumberland Gap team and let HEP protect what matters most—your home.
FAQs
How do I know if my roof needs repair or full replacement?
Common warning signs include missing or curling shingles, dark streaks, sagging decking, interior water stains, and shingle granules collecting in gutters. During our precision inspection we document each issue with photos, measure moisture levels, and estimate remaining shingle life. If damage is confined to a limited area and the roof is under 15-20 years old, repair is usually sufficient. Widespread deterioration, multiple leaks, or structural problems often mean replacement is more cost-effective. We present both options with transparent pricing so you can decide confidently.
What roofing materials and systems do you service in Cumberland Gap?
Our team is certified to repair and maintain asphalt shingles, metal panels, standing-seam roofs, EPDM and TPO single-ply membranes, modified bitumen, and specialty products such as cedar shakes. Because the Cumberland Gap region experiences strong winds and freeze-thaw cycles, we focus on high-performance underlayments, proper ventilation, and fastener systems rated for local weather conditions. If you’re unsure what type of roof you have, we identify it during the inspection and explain the best repair method for that material.
How fast can you handle an emergency roof leak or storm damage?
We offer 24/7 emergency response within a 40-mile radius of Cumberland Gap. Most calls are triaged within 60 minutes, and a repair crew can usually be on-site the same day to install temporary tarps or perform immediate patching. Permanent repairs are scheduled once materials arrive and weather permits, typically within 2–5 business days. Our office assists with insurance documentation and photos so you can start a claim without delay.
Will a roof repair affect my existing warranty or homeowners insurance claim?
When repairs are performed by a manufacturer-certified contractor like us, your workmanship and material warranties remain intact. We follow the manufacturer’s specifications for fasteners, sealants, and flashing to avoid voiding coverage. For insurance claims, we supply a detailed inspection report, scope of work, and itemized estimate in Xactimate format, which most carriers accept. Our staff can meet the adjuster on-site to ensure all damage is documented and that your policy benefits are maximized.
What does your precision roof inspection include, and is there a cost?
Our inspection consists of a photographic walk-through of every slope, ridge, valley, and penetration; attic moisture and insulation assessment; infrared scanning for hidden leaks (weather permitting); gutter and flashing evaluation; and a written condition report with repair or replacement recommendations. In Cumberland Gap and surrounding communities, inspections are free for homeowners, property managers, and real-estate transactions. Commercial inspections start at $195, credited toward any approved repair work.
How long does a typical roof repair take, and what should I expect during the process?
Most residential repairs—such as replacing damaged shingles, sealing pipe boots, or re-flashing chimneys—are completed in one day. Larger sections of shingle replacement or metal panel repairs may take 1–2 days. We begin by covering landscaping and setting up safety equipment, then remove damaged materials, install new underlayment or flashing, and match replacement shingles or panels as closely as possible. A final quality checklist and site cleanup are performed before we leave. You’ll receive a completion packet with before-and-after photos, manufacturer warranty information, and maintenance tips to extend the life of your roof.