- HEP Roofing
- Emergency Patch-ups

Emergency Patch-ups
Emergency Patch-ups | Roofing | Crossville
When Crossville’s skies turn dark and the rain starts pouring in, a small leak can fast become a costly disaster. HEP’s emergency patch-ups crew arrives fast, armed with tarps, sealants, and the know-how to stop water in its tracks. Our specialists assess the damage on the spot, secure vulnerable areas, and give you clear, honest guidance so you can breathe easier—no more scrambling for buckets at midnight.
Day or night, weekend or holiday, one call summons a fully stocked truck and a team that treats your home like their own. From asphalt shingles to metal panels, we deliver quick fixes that last until permanent repairs are scheduled, letting you focus on what matters most. For fast, friendly, no-surprises service, trust HEP to keep your roofing secure when every second counts.
FAQs
What situations count as a roofing emergency in Crossville?
In Crossville, we classify anything that causes sudden water intrusion or structural risk as an emergency. Examples include storm-blown shingles, tree or limb impacts, lightning or fire damage, large hail punctures, and any leak that is actively dripping into the living space. Because our area sees high winds, heavy rain, and occasional ice storms, even a small opening can let in damaging amounts of water very quickly.
How fast can your crew arrive for an emergency patch-up?
We maintain a dedicated on-call team 24/7 and can typically reach addresses within the Crossville city limits in 1–2 hours, weather and road conditions permitting. For homes in surrounding Cumberland County, arrival usually takes 2–3 hours. When severe storms hit and call volume spikes, we triage the most critical safety hazards first, but we will always give you an accurate ETA and keep you updated en route.
What materials and methods do you use for temporary repairs?
Our technicians carry reinforced tarps, synthetic underlayment, plastic roof cement, galvanized screws, cap nails, and emergency plywood sheathing on every truck. Depending on the roof type—shingle, metal, low-slope membrane, or tile—we secure a waterproof cover, seal open seams, and reinforce damaged decking if needed. All products are rated for outdoor exposure for at least 30–60 days, giving you breathing room to schedule a permanent repair or replacement.
Will an emergency patch-up stop interior damage completely?
A properly installed patch will stop active leaks and prevent new water entry, but any moisture already inside the attic or ceiling may continue to migrate until it’s dried out. After we seal the roof, we recommend running fans or dehumidifiers and monitoring ceilings for discoloration. We also offer infrared moisture scans to confirm everything is dry before finishing drywall or insulation repairs.
How much does an emergency roofing service typically cost in Crossville?
Pricing depends on access, roof pitch, and the size of the damaged area, but most emergency calls fall between $250 and $650, which covers the trip charge, labor, and standard materials for a single-visit temporary fix. Extensive structural bracing or specialty materials (e.g., standing-seam metal panels) may raise the price. We provide a written estimate on site before any work begins.
Can you help with insurance claims for storm damage?
Yes. We document the damage with high-resolution photos, drone imagery if weather allows, and a written inspection report that matches current Tennessee Building Code requirements. We can meet your adjuster on site, explain our findings, and provide a line-item Xactimate estimate to streamline claim approval. Most homeowners policies in Crossville cover sudden storm-related roof damage, minus your deductible.