- HEP Roofing
- Local Roofing Crew

Local Roofing Crew
Local Roofing Crew | Storm Damage Restoration | Roofing | Crossville
When fierce Cumberland Plateau storms batter Crossville, HEP’s local roofing crew is ready to jump into action. Our neighbors know they can count on quick response times, meticulous inspections, and transparent estimates—because protecting your home is personal to us. From missing shingles to punctured decking, our licensed pros bring decades of know-how and premium materials to every roof we repair.
We make storm damage restoration simple: coordinating with insurers, documenting every detail, and working around your schedule to minimize stress. With 24/7 emergency tarping, courteous project managers, and craftsmanship backed by strong warranties, HEP turns a chaotic moment into a smooth, confidence-building experience. When the skies clear, you’ll have a roof that’s stronger than ever and a team of local experts you can trust for the long haul.
FAQs
What should I do immediately after a storm damages my roof in Crossville?
First, make sure everyone in your home is safe and stay clear of any downed power lines. Then call our local roofing crew right away. We provide 24/7 emergency tarping and will inspect the entire roof structure to prevent further water intrusion. Document the damage with photos if it’s safe to do so, and contact your insurance company; we can meet the adjuster on-site to discuss repairs.
How quickly can your team respond to storm damage calls?
Because we’re based in Crossville, our storm response team is typically on-site within 2–4 hours of your call. During large-scale weather events, we triage by severity, but every client receives a confirmation call with an estimated arrival time so you know exactly when help is coming.
Will you work with my insurance company on the storm damage claim?
Yes. We handle the entire insurance claim process from start to finish. Our project manager will meet the adjuster, provide a detailed damage report, and submit all required documentation. This helps ensure you receive fair coverage for roof replacement or repairs, and saves you the hassle of back-and-forth paperwork.
Can you match my existing shingles or metal roofing when you repair storm damage?
In most cases, yes. We stock many of the popular asphalt shingle colors and metal panel profiles used in the Crossville area. If an exact match is no longer manufactured, we’ll present close alternatives and, if insurance approves, may recommend replacing a larger section to maintain a uniform appearance.
How long does a typical storm damage roof replacement take?
For an average 2,000–3,000 sq ft home, total replacement usually takes 1–2 days once materials arrive and weather permits. Complex roofs with multiple valleys or specialty materials may take an additional day. We always perform a final magnetic nail sweep and attic inspection to ensure your property is clean and secure before we consider the job complete.
Are your storm restoration services backed by any warranties?
Absolutely. We provide a 5-year workmanship warranty on all storm damage repairs and full replacements, in addition to the manufacturer’s material warranty (up to 30 years for shingles and 40–50 years for metal). Should any issue related to our installation arise within that period, we will fix it at no charge.