- HEP Roofing
- Free Post-storm Inspections

Free Post-storm Inspections
Free Post-storm Inspections | Storm Damage Restoration | Roofing | Crossville
When summer lightning, pounding hail, or high-country winds rip through Crossville, they can leave behind hidden leaks, bruised shingles, and weakened flashing. HEP’s local roofing team offers free post-storm inspections that dig beneath the surface damage most homeowners can spot. In one quick visit, our certified pros document every dent and tear with photos, explain what your insurance adjuster really needs to see, and give you a no-pressure action plan—so you can decide your next steps with total clarity.
If repairs are required, we move fast with full-service storm damage restoration that brings your roof back to pre-storm strength—or better. From emergency tarping to meticulous material matching and final warranty paperwork, we handle every task in-house, keeping timelines tight and surprises off your bill. Schedule your complimentary inspection today and discover why Crossville residents trust HEP to turn post-storm stress into renewed peace of mind.
FAQs
What does your free post-storm roof inspection include?
Our no-cost inspection is a comprehensive, hands-on assessment performed by a certified roofing specialist. We visually examine shingles, flashing, vents, gutters, skylights, chimneys, and the decking from both the exterior and, when accessible, the attic side. We document wind uplift, missing or creased shingles, hail bruising, granule loss, punctures, soft spots, and moisture intrusion. You receive a detailed written report with photos, an explanation of any damage found, and recommendations for repair, replacement, or maintenance—at no obligation.
How soon after a storm can you inspect my roof in Crossville?
We prioritize storm calls and can usually be on-site within 24 hours, often the same day if the roads are clear and it is safe to get on the roof. Early inspections are important because insurance carriers often impose deadlines for filing a claim, and fresh damage is easier to identify before temporary tarps or debris removal alters the evidence.
What signs of storm damage should I look for before you arrive?
From the ground you can check for missing or curled shingles, pieces of roofing material scattered in the yard, dented gutters or downspouts, granules collecting in gutters or at downspout exits, water stains on interior ceilings, and damp attic insulation. After hail, look for dings in mailbox tops, siding, or vehicle hoods—these are clues the roof was hit as well. If you notice any of these issues, avoid climbing on the roof yourself; wait for our trained inspector.
Do you handle insurance claims and work with my adjuster?
Yes. We provide the photo report, a scope of work, and an itemized estimate formatted to match insurance standards (Xactimate). With your permission, we can meet your adjuster on-site to point out damage, answer technical questions, and ensure nothing is overlooked. Our goal is to streamline the claims process so you receive a fair settlement and your roof is restored to pre-storm condition as quickly as possible.
If damage is found, how long will repairs or a full replacement take?
Minor repairs—such as replacing a few shingles, sealing flashing, or re-nailing loose drip edge—can often be completed the same day or within 48 hours, weather permitting. For larger hail or wind events that require a full roof replacement, most Crossville homes can be re-roofed in one to two days once materials are delivered. Scheduling may vary during peak storm season, but we always provide a clear timeline up front and keep you updated on any changes.
Why should I choose your company for storm damage restoration in Crossville?
We are a locally owned, licensed, and insured roofing contractor that has served Cumberland County for over 15 years. Our team lives here, understands the unique wind and hail patterns on the Plateau, and upholds the Tennessee Roofing Contractors Association (TRCA) Code of Ethics. We use only manufacturer-certified installation crews, offer industry-leading warranties, and maintain an A+ BBB rating with zero unresolved complaints. Most importantly, our inspections and advice are 100 percent free, with no pressure to sign a contract unless you’re completely comfortable.