Certified Technicians
Certified Technicians | Storm Damage Restoration | Roofing | Crossville
When Crossville’s skies turn rough, HEP’s certified roofing technicians are ready to jump in the moment the clouds clear. We arrive with infrared scanners, moisture meters, and the know-how earned from countless roof repairs across the Plateau. From torn shingles and hail-pocked metal to hidden leaks that threaten your drywall, our crew documents every issue, guides you through insurance paperwork, and restores structural integrity without the usual contractor guesswork.
Our promise is simple: swift, transparent storm damage restoration that leaves your home stronger than it was before the wind hit. We use premium, warrantied materials, keep a tidy jobsite, and communicate at every step so you’re never left wondering what comes next. When the next Tennessee storm rolls in, you can relax—your roof has already been fortified by HEP.
FAQs
How soon after a storm should I have my roof inspected in Crossville?
In Cumberland County the weather changes fast, so we recommend scheduling an inspection within 24–48 hours of any severe wind, hail, or heavy-rain event. Timely inspections allow our certified technicians to document fresh damage before it worsens or gets hidden by normal wear, helping you avoid leaks and strengthen an insurance claim if one is needed.
What signs of storm damage should I look for on my roof?
From the ground, check for displaced or missing shingles, dented metal flashing, granule piles in downspouts, sagging gutters, and debris lodged against chimneys or valleys. Inside the attic look for damp insulation, water stains, or daylight shining through decking. If you see any of these warning signs—or simply aren’t sure—call us for a free, no-obligation storm assessment.
Are your technicians certified and insured to handle storm-damage repairs?
Yes. Every roofer we send to your property holds manufacturer-approved installation certifications (GAF, CertainTeed, Owens Corning), OSHA safety training, and Tennessee state-required licensing. We also carry full general liability and workers’ compensation insurance, so you’re completely protected while we’re on site.
Will you help me with my insurance claim for storm damage?
Absolutely. We provide photographic documentation, a detailed damage report, and a written estimate formatted for insurance adjusters. Our team can meet your adjuster on-site, answer technical questions, and follow up with any supplemental paperwork to make sure you receive the coverage your policy promises.
How long does a typical storm-damage roof restoration take?
Most Crossville homes can be dried in and fully re-shingled within one to two days once materials are delivered and the claim is approved. Complex roofs, specialty materials, or structural decking repairs may push the project to three to five days. We’ll give you a precise timeline up front and keep you updated daily until the final inspection is complete.
What types of roofing materials do you service, and can you match my existing shingles?
We repair and replace architectural and 3-tab asphalt shingles, metal standing-seam and exposed-fastener panels, cedar shake, and most flat-roof membranes (TPO, EPDM). For asphalt roofs we maintain a catalog of current and discontinued colors from major brands, allowing us to blend repairs seamlessly or provide a full, manufacturer-approved replacement when matching isn’t possible.