Hometown Accountability
Hometown Accountability | Roofing Done Right | Roofing | Crossville
At HEP, we believe a roof is more than shingles and nails—it’s a promise to protect what matters most in our Crossville community. Born and rooted right here on the Plateau, our crew treats every project like it’s our neighbor’s, because it usually is. From thorough inspections to precise installations, we bring a hometown accountability you can feel the moment we arrive and long after we pack up.
Choose us for roofing done right and enjoy craftsmanship backed by clear communication, honest pricing, and warranties that actually mean something. Whether you need storm-damage repairs, a full replacement, or proactive maintenance, HEP delivers punctual service and tidy jobsites that keep your daily routine intact. Discover why local homeowners say partnering with HEP is as comfortable as a Tennessee front-porch chat—solid, straightforward, and always focused on keeping your roof strong for years to come.
FAQs
What roofing services does Hometown Accountability Roofing provide in Crossville?
We offer complete residential and light-commercial roofing solutions, including new roof installations, full roof replacements, tear-offs, leak detection and repair, storm-damage restoration, preventive maintenance plans, gutter installation, and attic ventilation upgrades. Every service is performed by manufacturer-certified crews and backed by our “Roofing Done Right” workmanship guarantee.
How does your Accountability Guarantee work?
Our Accountability Guarantee is a written promise that we stand behind every shingle we install. If any workmanship-related problem occurs within 10 years, we fix it at no cost—no excuses, no fine print. We also return after one year for a complimentary inspection to ensure everything still meets factory specifications, and we document the condition for your records.
Which roofing materials can I choose from and what is their expected lifespan?
We install architectural asphalt shingles, designer asphalt shingles, standing-seam metal, stone-coated steel, and modern synthetic shakes and slate. Architectural asphalt lasts 25-30 years, designer asphalt 30-40, standing-seam metal 40-70, stone-coated steel 50+, and synthetics 40-50. We review budget, aesthetics, and performance needs to help you select the best option for our Crossville climate.
How fast can you respond to storm or emergency roof damage in Crossville?
We maintain a 24/7 emergency line and can usually have a crew on-site within 2–4 hours for tarping and temporary repairs. Permanent repairs or full replacements are scheduled as soon as weather allows, and we prioritize homes with active leaks to prevent interior damage.
What steps do you take to protect my property and keep the jobsite clean?
Before work begins, we lay out protective tarps over landscaping, set up magnetic nail catchers, and install plywood shields over windows and AC units. Crew leaders do hourly clean-ups, and a final magnetic sweep and debris haul-off are performed before we leave. We treat your property like it’s our own and aim to leave it cleaner than when we arrived.
Do you assist with insurance claims for hail or wind damage?
Yes. Our licensed inspectors document damage with photos, mark affected areas, and meet with your adjuster on-site to ensure nothing is missed. We provide a detailed scope of work, handle supplemental paperwork if additional damage is discovered, and bill your insurer directly for the covered portion—so you only pay your deductible and any elective upgrades.