Manufacturer Warranties
Manufacturer Warranties | Metal Roofing | Roofing | Crab Orchard
When the Tennessee sky tests your home with blistering sun, pounding rain, or the occasional hailstorm, HEP’s manufacturer-backed warranties give Crab Orchard homeowners total confidence in their investment. Our certified crews install premium metal roofing built to last for decades, and every panel, fastener, and protective finish is supported by industry-leading coverage that eliminates guesswork and surprise repair bills. From the first on-site consultation to the final inspection, we document each step so your warranty stays rock-solid and transferable.
Choose from an array of vibrant colors and energy-saving coatings that reflect heat, lower utility costs, and keep curb appeal shining year after year. If Mother Nature ever throws a curveball, one call to our local team gets you priority service and hassle-free claims assistance—no red tape, no runaround. Discover how HEP turns a roof into a lifelong shield, and see why neighbors all over Crab Orchard are upgrading with metal roofing protected the HEP way.
FAQs
What types of manufacturer warranties are available for metal roofing in Crab Orchard?
Most major metal roofing manufacturers offer two primary warranties: (1) a paint or finish warranty that covers fading, chalking, and peeling of the factory-applied coating, and (2) a base-metal or substrate warranty that protects against rust perforation caused by normal environmental exposure. Some manufacturers also bundle wind-uplift or impact warranties for specific panel systems tested to meet local building codes.
How long do metal roofing manufacturer warranties typically last?
For painted steel or aluminum panels, finish warranties usually range from 25 to 40 years, with many premium PVDF (Kynar 500®) coatings backed for 30 years against fade and 40–45 years against chalk. Substrate warranties on Galvalume® or aluminum panels are commonly 25–35 years for perforation. Exact terms vary by brand, panel profile, and thickness, so always review the warranty certificate for the panel you select.
Does the warranty cover labor or just materials?
Manufacturer warranties almost always cover materials only. If a warranted failure occurs, the manufacturer will typically supply replacement panels or coating credit, but the cost of removal, disposal, or re-installation is excluded. Labor coverage, if desired, must be provided through a separate workmanship warranty from your Crab Orchard roofing contractor or purchased as an extended service plan.
Are manufacturer warranties transferable to a new homeowner in Crab Orchard?
Most metal roofing warranties are transferable one time within the first 5–10 years after installation, provided the new owner submits the required transfer form—usually within 30–60 days of property transfer—and pays a small processing fee. After transfer, the warranty term continues from the original installation date, not the transfer date. Always check the specific manufacturer’s transfer provisions.
What can void my metal roofing manufacturer warranty?
Common reasons a warranty may be voided include improper installation (fastener over-driving, cutting panels with an abrasive blade, mixing dissimilar metals), failure to perform basic maintenance (removing debris from valleys and gutters), contact with treated lumber or corrosive chemicals, and unapproved roof modifications such as mounting solar panels without isolation pads. Using accessories not supplied or approved by the panel manufacturer can also invalidate coverage.
How do I register or make a claim on my metal roofing warranty in Crab Orchard?
Registration usually involves completing an online or paper form with your panel profile, color code, lot number, installer info, and installation date within 30–90 days of project completion. Keep copies of your purchase receipt and installation photos. To file a claim, contact the manufacturer’s warranty department, provide proof of purchase, a detailed description of the issue, photos, and sometimes physical samples. The manufacturer may send a representative to inspect the roof in Crab Orchard before approving remedies.