Lifetime Workmanship Coverage
Lifetime Workmanship Coverage | Metal Roofing | Roofing | Crab Orchard
When hail strikes or summer sun beats down on Crab Orchard, HEP protects your home with metal roofing backed by our exclusive Lifetime Workmanship Coverage. Each panel is precision-installed by factory-trained crews who live and work right here in Cumberland County, so you get small-town accountability paired with big-time expertise. The result is a roof that shrugs off rust, wind, fire, and fading while lowering energy bills and boosting curb appeal year after year.
If a single fastener ever loosens or a seam needs attention, one call brings us back—no fine print, no service charge, no stress for as long as you own your home. That’s the HEP promise: locally rooted service, industry-leading materials, and total peace of mind sealed in steel. Reach out today and discover how effortlessly your next roof can be the last roof you’ll ever need.
FAQs
What exactly is covered under your Lifetime Workmanship Coverage for metal roofs in Crab Orchard?
Our Lifetime Workmanship Coverage guarantees every aspect of the installation we perform on your metal roof. This includes correct fastening patterns, panel alignment, flashing, under-layment placement, ridge-cap installation, and sealant application. If any leak, fastening failure, or wind-related issue can be traced back to an installation error made by our crew—whether it happens two months or twenty years from now—we will repair it at no cost to you for as long as the roof remains on the structure.
Is the workmanship warranty transferable if I sell my home or commercial building?
Yes. We allow a one-time free transfer of the Lifetime Workmanship Coverage to the next owner as long as the request is made within 60 days of closing. The new owner simply signs our warranty transfer form, and the coverage continues unchanged. This feature adds resale value, which is especially attractive in the Crab Orchard real-estate market where buyers look for low-maintenance properties.
How does a metal roof with lifetime workmanship coverage compare to asphalt shingles in Crab Orchard’s climate?
Crab Orchard experiences hot summers, freeze-thaw cycles, high winds, and occasional hail. A properly installed 24- or 26-gauge standing-seam metal roof is engineered to last 50–70 years, whereas asphalt shingles typically last 15 –25 years. When you add our Lifetime Workmanship Coverage, you remove the single biggest variable—installation error—so the roof can truly reach its full life expectancy and often outlast multiple shingle roofs, saving thousands in re-roofing costs.
Are there any homeowner responsibilities or exclusions that could void the workmanship coverage?
We keep exclusions to a minimum. The coverage remains in force as long as: 1) You do not allow unqualified contractors to modify the roof; 2) You keep trees trimmed to avoid mechanical damage; and 3) You notify us within 30 days of noticing an issue. Acts of nature such as tornadoes, fire, or structural movement of the building itself are not workmanship-related and therefore not covered, but they may be covered by your insurance or the manufacturer’s material warranty.
What should I do if I notice a leak or suspect a workmanship issue?
Call us or submit a service request on our website immediately. We schedule a no-fee inspection within 72 hours for Crab Orchard addresses and within five business days for outlying areas. If we confirm it’s an installation defect, we make on-the-spot repairs or schedule a follow-up crew, all at zero cost to you. We also provide a written report for your records and, if requested, assist with any insurance paperwork when storm damage is also involved.
Does the Lifetime Workmanship Coverage include the manufacturer’s material warranty?
The workmanship warranty is separate from, and in addition to, the manufacturer’s material warranty. Most premium metal panels we install carry a 40- to 50-year paint and corrosion warranty from the mill. If a panel fails due to a factory defect, the manufacturer supplies replacement material, and we provide the labor to install it under our workmanship coverage—so you’re protected on both fronts.