Workmanship Warranties
Workmanship Warranties | Roofing | Cosby
At HEP, we understand that a roof in Cosby has to stand up to blistering sunshine, sudden downpours, and mountain winds—all in the same afternoon. Every roofing project we complete is backed by a robust workmanship warranty that covers the craft, not just the materials. If something tied to our installation ever falters, our local, licensed crew will return quickly and fix it at no cost, giving you peace of mind season after season.
From the initial inspection to the final clean-up, we document each step and keep you fully informed, so there are no surprises—only lasting protection. Cosby homeowners trust HEP because we pair small-town accountability with industry-leading training and tools. Discover how our workmanship warranties turn roofing into a worry-free investment and schedule your complimentary estimate today.
FAQs
What is a workmanship warranty on a roofing project?
A workmanship warranty is a written promise that covers any installation-related problems—such as improper shingle nailing, flashing errors, or poor ventilation—that could lead to leaks or premature roof failure. Unlike a manufacturer’s warranty, which only protects you against factory defects in the roofing materials, a workmanship warranty guarantees the quality of the labor performed by our Cosby roofing crew. If an issue arises because something was installed incorrectly, we will return, repair, or replace the affected area at no cost to you for the duration of the warranty.
How long does your workmanship warranty last for roofs installed in Cosby?
We provide a 10-year workmanship warranty on complete roof replacements and a 5-year warranty on qualifying repairs. The 10-year term is tailored to Cosby’s climate, which sees high humidity, frequent thunderstorms, and seasonal freeze-thaw cycles that can expose installation flaws more quickly than in drier regions. During the warranty period, any workmanship-related issue will be corrected free of charge, including labor, disposal, and minor accessory materials required to complete the repair.
What exactly does the workmanship warranty cover and what does it exclude?
Covered: leaks caused by improper shingle, metal, or membrane installation; incorrect flashing around chimneys, skylights, valleys, or sidewalls; failure to install underlayment or ice-and-water shield to local code; and ventilation errors that lead to moisture buildup. Not covered: storm damage from winds over 60 mph, hail impact, fallen trees, foot traffic by other trades, material defects (handled by the manufacturer), or any alterations made by contractors other than our company. We will still help you navigate insurance or manufacturer claims, but those repairs fall outside the workmanship warranty.
How is a workmanship warranty different from the shingle or metal manufacturer’s warranty?
Think of the two warranties as complementary layers of protection. The manufacturer’s warranty (often 25 to 50 years) only covers defects in the roofing products themselves—shingles losing granules prematurely, metal panel coating failure, underlayment delamination, etc. The workmanship warranty protects you if the products were installed incorrectly. For example, if shingles blow off because they were not nailed to the correct depth, that’s workmanship and we fix it. If shingles blow off because the shingle sealant failed due to a factory defect, the manufacturer supplies new shingles and usually covers proportional labor. Our team handles the paperwork for both scenarios so you have a single point of contact.
Is the workmanship warranty transferable if I sell my home in Cosby?
Yes. The warranty may be transferred one time within the first five years at no charge, provided the new owner notifies us in writing within 60 days of closing. A second transfer or transfers after the fifth year require a modest inspection fee so we can verify the roof has not been altered or damaged. Transferability adds value to your home because potential buyers know professional labor is still under warranty.
How do I file a claim, and how quickly will you respond to workmanship issues?
Simply call our local Cosby office or submit a ticket through our website. We will schedule an on-site inspection within 3 business days—faster if the roof is actively leaking. If our inspector confirms the problem is workmanship-related, you will receive a written repair plan and timeline on the spot. Most warranty repairs are completed within 7–10 business days, weather permitting. Emergency leak stops are performed immediately to prevent additional interior damage. Our goal is to make the process hassle-free and keep your roof performing as originally promised.