Factory-certified Installers
Factory-certified Installers | Roofing Done Right | Roofing | Cosby
When storms roll over Cosby and the Smokies, locals turn to HEP’s factory-certified installers for peace of mind. Each roofer on our crew earns certification straight from the manufacturer, so the shingles we lay are backed by both HEP and the people who built them. From meticulous tear-offs and precision flashing to spotless clean-ups, we deliver roofing done right—protecting your home, your investment, and your weekends.
Transparent estimates, honest timelines, and industry-leading warranties mean you’ll never be left guessing about the next step. Whether you need a full replacement or a quick repair, our hometown team arrives on schedule, treats your property with respect, and leaves you with a roof ready to face Cosby’s sun, wind, and wild weather for decades to come.
FAQs
What does it mean to have a “factory-certified” installer, and why should I care?
A factory-certified installer is a contractor who has been trained, tested, and approved directly by the roofing-material manufacturer—often GAF, Owens Corning, CertainTeed, or a similar brand. To keep that certification active, our crews must meet strict quality benchmarks, carry proper state licenses and insurance, and stay current with ongoing manufacturer training. For homeowners in Cosby, this certification translates to three key benefits: (1) your roof is installed exactly to the manufacturer’s specifications, maximizing longevity; (2) you gain access to enhanced manufacturer warranties that non-certified roofers cannot offer; and (3) any future warranty claim is handled faster because the factory already recognizes us as an approved partner.
Are you fully licensed and insured to work on roofs in Cosby and the surrounding Sevier / Cocke County area?
Yes. We hold a Tennessee Home Improvement Contractor license as well as the required General Liability and Workers’ Compensation insurance policies. Copies of all certificates are available upon request, and we’ll gladly have them emailed to you or your insurance agent before work begins. Working with a properly licensed and insured contractor protects you from liability and ensures your project complies with state and local building codes, including Cosby’s wind-uplift and snow-load requirements.
What types of roofing materials do you install, and which one is best for my home?
Because we’re factory-certified with multiple manufacturers, we can install premium asphalt shingles (architectural and designer lines), standing-seam metal roofing, ribbed agricultural panels, and specialty systems such as synthetic slate or cedar shakes. The “best” material depends on your goals: • Budget & resale: Architectural asphalt shingles remain the most cost-effective and attractive option in Cosby. • Longevity & low maintenance: Standing-seam metal lasts 40–70 years and is ideal for cabins that see heavy rain or snow. • High-end aesthetics: Synthetic slate gives you the look of real stone without the structural weight. We provide side-by-side cost and performance comparisons during your free consultation so you can make an informed decision.
How long does a typical roof replacement take?
For an average 2,000- to 3,000-square-foot home in Cosby, a full tear-off and replacement with architectural shingles usually takes one to two days, weather permitting. Metal roofing installations may take two to three days because of custom panel fabrication and additional trim work. We schedule materials in advance, bring a factory-certified crew sized to your job, and use Equipter or catch-all nets to keep your property clean. Our goal is to minimize disruption while delivering a meticulous installation.
What kind of warranties do you offer?
You receive two layers of protection: 1. Manufacturer warranty: Up to 50-year, non-prorated coverage on shingles or metal panels against manufacturing defects, issued directly by the factory because we meet their certification standards. 2. Workmanship warranty: A 10-year labor warranty from our company, covering installation-related issues such as flashing leaks or nail pops. Because the manufacturer recognizes us as factory-certified, many workmanship issues can also be registered for a no-dollar-limit (NDL) warranty upgrade, giving you total peace of mind.
How do I schedule an inspection or request a free quote?
Call our Cosby office at (423) 555-ROOF or use the “Request a Quote” form on this page. A project coordinator will confirm a convenient time, typically within 48 hours. During the visit we’ll: • Inspect your roof, attic ventilation, and decking. • Provide on-the-spot photos of any issues we find. • Explain material options and financing if needed. • Email you a detailed, line-item estimate the same day. There’s no obligation, and all quotes are valid for 30 days so you can compare options comfortably.