Factory-trained Technicians
Factory-trained Technicians | Roof Repair | Roofing | Cosby
Whether your Cosby home has suffered sudden storm damage or years of wear and tear, HEP’s factory-trained technicians arrive ready to renew your roof with precision and pride. We combine rigorous manufacturer training with decades of local experience, so every shingle we secure meets the highest standards for durability and curb appeal. From meticulous leak detection to seamless shingle replacement, we treat your property as if it were our own—clean job sites, clear communication, and workmanship warranties included.
Choose HEP for roof repair and you’ll get a responsive team that understands East Tennessee weather and works quickly to keep your family protected. We handle insurance coordination, offer flexible financing, and back our craftsmanship with a satisfaction guarantee. When you need reliable roof repair in Cosby, trust the technicians who live here, work here, and believe in doing the job right the first time.
FAQs
What does it mean that your roofers are “factory-trained technicians”?
Factory-trained technicians have completed hands-on instruction provided directly by leading roofing manufacturers. They learn the exact installation and repair methods the factory specifies for each product line, from asphalt shingles and metal panels to low-slope membranes. This specialized training ensures every repair in Cosby is performed to manufacturer standards, keeping your roof warranty intact and delivering longer-lasting results.
How fast can you respond to an emergency roof leak in Cosby?
Our Cosby dispatch center is staffed 24/7. For storm or leak emergencies we can usually have a crew on-site within 2–4 hours—often sooner for addresses inside Cosby city limits. The first team performs a temporary “dry-in” to stop active water intrusion, then a project manager schedules permanent repairs after a full assessment and photo documentation.
What types of roofing systems do you repair?
Because our crews are factory-trained by multiple manufacturers, we can service virtually every common residential and light-commercial system found in Cosby: architectural and 3-tab asphalt shingles, standing-seam and exposed-fastener metal, EPDM and TPO single-ply membranes, modified bitumen, cedar shakes, and specialty products such as synthetic slate. We also repair flashing, skylights, gutters, and ventilation components tied to the roof envelope.
Will my roof repair be covered by a warranty?
Yes. All workmanship is backed by our own 5-year labor warranty. In addition, because we follow the manufacturer’s repair protocols, any remaining material warranty you already have—often 20–50 years on shingles or lifetime on metal—will stay valid. We document repairs with photos and written reports you can file with the manufacturer should a future claim arise.
Do you handle insurance claims for storm damage?
Absolutely. We provide free storm-damage inspections, create Xactimate-formatted estimates that meet insurer guidelines, and meet with the adjuster on-site if necessary. Once the claim is approved, we coordinate repairs directly with your insurance company, so you only pay your deductible and any upgrades you choose beyond the settlement.
How can I tell whether my roof needs repair or full replacement?
Our technician will perform a 20-point inspection that examines shingle condition, fastener pull-out, decking integrity, flashing, attic ventilation, and moisture levels. If damage is localized, repairs are usually the cost-effective option. If we find widespread shingle granule loss, multiple leaks, or structural decking rot, we’ll recommend replacement and show you photographic evidence so you can make an informed decision. Either way, you’ll receive a written report with pricing for both repair and replacement, valid for 30 days.