- HEP Roofing
- Insurance Adjusters

Insurance Adjusters
Insurance Adjusters | Storm Damage Restoration | Roofing | Corryton
When Corryton skies erupt with hail and high winds, HEP’s seasoned insurance adjusters and roofing experts mobilize fast, documenting every shingle, flashing, and gutter impacted by the storm. We blend on-site precision with insider insurance knowledge, so you get an accurate claim and a roof restored to better-than-pre-storm condition—without the paperwork headaches. Our commitment to clear communication means you’ll always know what’s happening above your head and with your policy.
From the first tarped section to the final quality check, our team handles every phase of storm damage restoration with hometown pride and nationally backed warranties. We use premium materials, adhere to strict safety standards, and keep disruptions to a minimum, letting you focus on daily life while we rebuild your roof’s strength and curb appeal. When the next storm rolls through Corryton, you’ll rest easy knowing HEP already has you covered.
FAQs
What should I do immediately after a storm damages my roof in Corryton?
First, make sure everyone is safe and avoid any downed power lines or unstable structures. Take clear photos or videos of the damage from the ground if possible—this documentation will help your insurance claim. Next, call a reputable, licensed roofing contractor that specializes in storm damage restoration in Corryton. We will send an emergency response team to tarp or temporarily secure openings to prevent further water intrusion. Finally, notify your homeowners-insurance provider and let them know you have a professional roofer ready to meet their adjuster on-site.
How does the insurance claims process work for roof storm damage?
1) Inspection: We perform a free, no-obligation inspection and create a detailed damage report aligned with insurance guidelines. 2) Claim filing: You file the claim with your insurer, providing the report and any photos. 3) Adjuster meeting: We meet the insurance adjuster at your property to point out all storm-related damage and ensure nothing is overlooked. 4) Scope approval: Once the adjuster finalizes the scope and pricing (typically using Xactimate software), you receive an approval letter and a first check (ACV). 5) Restoration: We schedule material delivery and complete repairs per code and manufacturer specs. 6) Finalization: After a post-repair inspection, we submit completion documents so the insurer releases the recoverable depreciation (RCV) payment. You’re responsible only for your policy deductible.
Will a storm damage claim raise my homeowners-insurance premium?
In Tennessee, hail and wind events are generally considered "acts of nature," so an individual claim typically does not raise your premium by itself. However, if an entire ZIP code or region like Corryton experiences widespread claims, your carrier may adjust base rates for everyone in that area. Filing a legitimate storm claim to restore your roof usually costs less in the long run than ignoring damage that can lead to structural issues or mold.
How long do I have to file a claim after a storm in Corryton?
Most carriers give you 6-12 months from the date of loss to file, but some policies allow up to 24 months. Because shingles can continue to deteriorate and leaks may start later, we recommend starting the inspection and claim process within 30–60 days of the storm. Quick action preserves evidence, prevents additional damage, and keeps you well inside any policy deadlines.
What roofing materials are eligible for insurance replacement?
Insurance covers materials that are damaged to the point they have lost functionality, including asphalt shingles, metal panels, tile, and low-slope membranes. Our adjuster-ready reports document bruising, granule loss, dents, or punctures. If the existing product is discontinued, Tennessee’s matching statute (§56-7-132) may require the insurer to pay for full-plane or full-roof replacement so the repaired area visually matches the rest of the roof.
Why choose a local Corryton storm-restoration roofer instead of an out-of-town contractor?
Local contractors are familiar with Knox County building codes, permitting requirements, and typical wind uplift zones. We provide faster emergency response, can quickly revisit your property for warranty issues, and maintain longstanding relationships with area suppliers and insurance adjusters. Out-of-town "storm chasers" often leave once the work is finished, making warranty service difficult. Choosing a local, licensed, and insured company protects you and supports the Corryton community.