Industry-leading Warranties

HEP RoofingIndustry-leading Warranties

Industry-leading Warranties | Roofing Done Right | Roofing | Corryton

When your Corryton home is protected by HEP, you get more than shingles and nails—you get peace of mind backed by industry-leading warranties that prove we believe in roofing done right. From the first inspection to the final cleanup, our certified crews use premium materials and precision craftsmanship, ensuring every square foot is built to withstand East Tennessee’s toughest storms.

What sets us apart is the promise that follows the workmanship. HEP’s warranties cover both labor and materials far beyond the industry standard, so if anything goes wrong, you only need one call and we’ll make it right—fast, friendly, and at no extra cost.

Ready to invest in a roof that lasts? Trust the local team that treats every project like it’s over our own heads, and discover why more Corryton homeowners choose HEP for lasting protection and genuine peace of mind.

FAQs

What makes your roofing warranties in Corryton “industry-leading”?

Our warranties combine manufacturer lifetime coverage on shingles and accessories with our own 25-year workmanship guarantee. If any covered defect in materials or installation causes a leak, we repair it at no cost for as long as you own your home—and if you sell within the first 15 years, the warranty transfers once for free to the next owner.

Which roofing products are covered under the warranty?

All primary system components we install—architectural shingles, metal panels, synthetic underlayment, ice-and-water shield, ridge ventilation, flashing, and factory-matched fasteners—are covered. Accessory items such as gutters, skylights, or solar panels are covered under their own manufacturers’ warranties but are installed to maintain compliance.

Does the workmanship warranty cover storm damage?

Storm events (wind, hail, fallen debris) are typically handled through homeowners insurance, but our workmanship warranty still applies if we discover that an installation error contributed to the damage. In that case, we handle the repair and coordinate documentation your insurer may need.

How do I file a warranty claim if I notice a leak?

Call our Corryton service line or submit the online claim form. We schedule an inspection within 48 hours, document the issue, and complete most repairs within 5 business days. You pay nothing for covered issues, and there are no hidden service fees or deductibles.

Can the warranty be upgraded or extended?

Yes. Homeowners may upgrade to enhanced manufacturer programs that add 10- to 50-year non-prorated coverage on labor and disposal, or purchase a second-owner extension that keeps full coverage in place for 25 years after transfer. Ask your project consultant for pricing during your estimate.

What maintenance is required to keep the warranty valid?

We ask that you (1) keep gutters clear, (2) trim overhanging branches, and (3) schedule a free inspection with us every 3–5 years or after severe weather. Failure to perform routine maintenance will never void the manufacturer portion, but it could delay or limit workmanship coverage if neglect caused the problem.

HEP Roofing
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(423) 228-7848