Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Corryton
When Corryton homeowners choose HEP for a roof replacement, they’re getting more than a new roof—they’re investing in protection that lasts for decades. Our industry-leading warranties cover both materials and workmanship, so you can rest easy knowing every shingle is backed by a promise as solid as the roof itself. From the first inspection to the final nail, our local, factory-certified crews handle every detail with precision, transparency, and respect for your property.
Should storms strike or time take its toll, your HEP warranty answers the call with hassle-free claims, transferable coverage, and zero hidden fees. Enjoy elevated curb appeal, optimized energy efficiency, and the peace of mind that comes from partnering with East Tennessee’s most trusted roofing team—because settling for anything less than rock-solid security simply isn’t an option in Corryton.
FAQs
What makes your Corryton roof replacement warranties “industry-leading”?
Our warranties combine extended material coverage from GAF’s Golden Pledge® program—up to 50 years on shingles and 25 years on workmanship—with our own 10-year labor guarantee. Few contractors in Knox County can offer both manufacturer-backed and contractor-backed protection at this level, giving Corryton homeowners unmatched peace of mind.
Does the warranty cover both materials and workmanship?
Yes. The manufacturer warranty protects against premature shingle defects for the full term (non-prorated), while our workmanship warranty covers installation-related issues such as leaks, flashing failures, and nail pops. If a roof problem stems from either a factory flaw or an installation error, repair or full replacement is covered—with no out-of-pocket costs for you except deductible if an insurance claim is involved.
Are your warranties transferable if I sell my Corryton home?
Absolutely. Both the manufacturer warranty and our labor warranty can be transferred once within the first 20 years at no charge. When you list your home, simply notify us within 60 days of closing so we can process the paperwork. Transferability adds real resale value, giving future buyers confidence in the roof’s longevity.
What routine maintenance do I need to keep the warranty valid?
Roof warranties require basic upkeep: (1) yearly visual inspections, (2) prompt removal of debris, (3) keeping gutters clear, and (4) addressing storm damage quickly. We offer an affordable annual maintenance program and provide written inspection reports—ideal for documenting compliance if you ever need to file a claim.
How does the harsh East Tennessee weather impact my warranty?
Our shingle systems are rated for 130 mph wind uplift and Class A fire resistance, meeting or exceeding Corryton’s building codes. Hail damage is covered under the ImpactGuard® upgrade, and wind-driven rain leaks are covered under workmanship terms. Because we follow manufacturer-specific installation specs—including proper nail patterns and ridge-venting—your coverage remains intact even after severe storms.
What is the claims process if I notice a leak down the road?
Call us first. We’ll inspect the roof within 48 hours, determine whether the issue is material- or workmanship-related, and file the paperwork on your behalf with GAF if needed. Most claims are approved within 7-10 business days, and repairs are scheduled immediately afterward. You pay nothing for covered repairs, and documentation is stored digitally for future reference.