Lifetime-backed Warranties
Lifetime-backed Warranties | Roofing Done Right | Roofing | Copperhill
Copperhill’s weather can be tough on a roof, but HEP makes it easy to relax beneath yours. Our factory-certified crews install premium shingles, standing-seam metal, and specialty accents with an attention to detail that’s protected by lifetime-backed warranties. No fine print, no finger-pointing—just neighbors who stand behind their work long after the last nail is driven.
Here’s why homeowners say we deliver roofing done right:
• One-and-done installation—quality checks at every phase eliminate callbacks.
• Transparent pricing and photos of the work as it happens.
• A transferable lifetime warranty that boosts resale value and never expires.
Whether you’re replacing storm damage or planning a dream renovation, HEP is ready to raise the bar (and your curb appeal) in Copperhill. Book a free inspection today and discover how effortless exceptional roofing can be.
FAQs
What does your lifetime-backed roofing warranty cover?
Our lifetime warranty protects you for as long as you own your Copperhill home against manufacturing defects in the shingles, premature aging, excessive granule loss, wind damage up to 130 mph, and installation-related leaks. Labor, material, tear-off and disposal costs are all included, so you will never pay out of pocket for warranted repairs or full replacement when a covered issue occurs.
Is the lifetime warranty transferable if I sell my Copperhill property?
Yes. You may transfer the warranty once within the first 10 years after installation at no additional cost. The new owner receives continued coverage for the balance of the original term (typically 50 years on materials and a full 25 years on workmanship). All you need to do is complete a simple transfer form and submit it with proof of sale within 60 days of closing.
How does Copperhill’s climate impact your roofing materials and warranty?
Copperhill experiences heavy summer rainfalls, high UV exposure, and occasional winter ice. We specify shingles with Class 3 hail resistance, algae-blocking copper granules, and UV-reflective coatings to handle these conditions. Because the system is engineered for our local micro-climate, we can confidently back it with a lifetime warranty that will remain valid even under Copperhill’s wide temperature swings and humidity levels.
What steps are included in your “Roofing Done Right” installation process?
1) Detailed roof inspection and digital measurement. 2) Removal of old roofing down to the deck. 3) Deck repair or replacement where needed. 4) Install ice-&-water shield at eaves/valleys and synthetic underlayment everywhere else. 5) Install lifetime starter strips, high-definition architectural shingles, and corrosion-resistant flashing. 6) Add ridge ventilation and impact-rated ridge caps. 7) Magnetic nail sweep and final quality audit. Each step is documented with photos that are stored with your warranty file.
What routine maintenance is required to keep the lifetime warranty valid?
Very little. Simply: (a) keep gutters clear; (b) trim back overhanging branches; (c) visually inspect the roof after major storms; and (d) schedule our free five-year checkup service. You do NOT need to pay for annual roof cleanings or coatings. As long as you report damage within 60 days of noticing it and do not modify the roof without our approval, your warranty remains in full force.
How do I file a warranty claim and how long does it take?
Call our 24/7 Copperhill service line or submit a claim through our website with photos of the issue. We schedule an on-site inspection within 3 business days. If the problem is covered, we authorize repairs immediately and typically complete them within 7–10 business days, weather permitting. There is no deductible and no paperwork for you to handle with the manufacturer—we coordinate everything from start to finish.