- HEP Roofing
- Impact-rated Materials

Impact-rated Materials
Impact-rated Materials | Storm Damage Restoration | Roofing | Collegedale
When Collegedale’s skies turn dark and the winds start howling, HEP is the crew your neighbors trust. Our licensed experts replace compromised shingles and entire roofing systems with impact-rated materials that stand up to Tennessee’s hail and high winds, all while restoring the curb appeal you love. From the first free inspection to the final clean-up, we guide you through every step of storm damage restoration, handling insurance paperwork and communicating clearly so there are no surprises.
Choose a roof that’s ready for whatever Mother Nature brings. With industry-leading warranties, honest pricing, and a reputation built on decades of local service, HEP makes it easy to protect your home—and your peace of mind—long after the clouds have passed.
FAQs
What exactly are “impact-rated” roofing materials and how are they tested?
Impact-rated shingles, tiles, and metal panels are products that have passed the UL 2218 Class 4 impact test—the most stringent standard in the industry. During the test, steel balls up to 2 inches in diameter are dropped from 20 feet onto multiple spots on a shingle or panel. If the product shows no visible cracking or rupturing, it earns a Class 4 (highest) rating. This means it can withstand hail up to 2" in diameter and wind-blown debris better than conventional roofing. We install only Class 4 products from leading manufacturers so homeowners in Collegedale get maximum protection and may qualify for insurance discounts.
Why are impact-rated roofs recommended for homes in Collegedale?
Hamilton County experiences an average of 4–6 hail events and frequent straight-line wind gusts above 60 mph each year. Traditional asphalt shingles often crack, lose granules, or blow off during these storms, leading to leaks and costly interior damage. Impact-rated roofs resist both hail strikes and wind uplift, reducing the likelihood of emergency repairs, insurance claims, and premature roof replacement. In short, they safeguard your home, lower long-term maintenance costs, and preserve property value in our storm-prone region.
Will installing an impact-rated roof lower my homeowners insurance premium?
Most insurers operating in Tennessee—including State Farm, Farm Bureau, USAA, and Travelers—offer 5–30 % premium reductions for UL 2218 Class 4 roofs because they know claims are less likely. After we complete your installation, we provide a manufacturer’s certification letter you can submit to your carrier. Savings vary by company and policy, so we recommend calling your agent beforehand to confirm the exact discount and any documentation they require.
How does your storm-damage restoration process work after a severe weather event?
1. Emergency response: Our on-call crews can tarp or board up exposed areas within 24 hours of your call. 2. Free inspection: We perform a photo-documented assessment of shingles, flashing, decking, gutters, and ventilation. 3. Insurance assistance: If damage exceeds your deductible, we meet with your adjuster on-site to ensure all issues are covered in the claim estimate. 4. Material selection: You choose from Class 4 asphalt, metal, or synthetic options that meet local building codes. 5. Restoration: We remove debris, repair decking, install ice-and-water shield, synthetic underlayment, impact-rated roofing, and new flashing. 6. Final walkthrough & warranty: You receive a written workmanship warranty (10 years) plus the manufacturer’s 30- to 50-year material warranty.
How quickly can you replace or repair my roof after the insurance claim is approved?
Because we stock popular Class 4 shingles in our Chattanooga warehouse and maintain dedicated installation crews, we can usually begin work within 7–10 business days after claim approval—even during peak storm season. Smaller repairs (under 10 squares) are often completed in a single day. Full replacements on average-sized Collegedale homes (25–35 squares) typically take 1–2 days, weather permitting. We schedule jobs in the order that claims are finalized, so the faster the paperwork is settled, the sooner we can put you on the calendar.
Do you handle all the paperwork and permits required in Collegedale?
Yes. We pull the necessary roofing permit through the Hamilton County Building Inspection Department, ensure all materials meet the current International Residential Code (IRC) adopted by the city, and arrange final inspection. Our office also completes manufacturer registration for your impact-resistant warranty and forwards all documentation (estimate, photos, signed completion certificate) to your insurance company so the final payment is released without delays.