Emergency Patch-ups
Emergency Patch-ups | Storm Damage Restoration | Roofing | Collegedale
When Collegedale’s skies turn violent, HEP turns up fast. Our emergency patch-ups team arrives within hours, tarping exposed decking, sealing broken seams, and hauling away debris before the next cloud rolls in. You’ll get seasoned roofers with stocked trucks, infrared leak detection, and a clear, written plan—so you can quit worrying about buckets on the floor and start focusing on what matters inside your home.
From temporary fixes to full-scale storm damage restoration, we keep you informed at every step, document losses for insurance, and use premium shingles engineered for Tennessee’s climate. One call secures 24/7 response, transparent pricing, and workmanship backed by a local company that’s been here for decades—and will still be here long after the storm passes.
FAQs
How quickly can you respond to an emergency roofing call in Collegedale?
We keep a dedicated storm-response crew on standby 24/7. Because our shop and materials yard are right off Apison Pike, we can usually arrive anywhere in Collegedale within 60–90 minutes of your call—often sooner during regular business hours. If regional road closures or power outages slow travel, we will give you an accurate ETA while you’re still on the phone.
What temporary measures will you take during the initial patch-up?
Our first goal is to stop active water intrusion and prevent further structural damage. Technicians will remove loose debris, secure blown-off shingles or metal panels, install heavy-duty polyethylene tarp systems, and seal exposed decking with waterproof membrane tape. We also cover broken skylights or vents with polycarbonate sheets and shore up sagging trusses if needed. These temporary fixes are rated to last 30–45 days, giving you ample time to schedule permanent repairs.
Will you work with my homeowner’s insurance on storm damage claims?
Yes. We document all damage with date-stamped photos, moisture readings, and a written scope of work that meets the formatting standards of major carriers like State Farm, USAA, and Travelers. With your permission, we can speak directly with your adjuster, upload Xactimate estimates, and join the on-site inspection to make sure nothing is overlooked. Most clients find this streamlines claim approval and minimizes out-of-pocket expenses.
Can you handle different roofing materials common in Collegedale homes?
Absolutely. Our crews are certified for asphalt shingles, standing-seam metal, cedar shake, and the newer synthetic slate products popular in several new Collegedale subdivisions. We stock color-matched shingles from Owens Corning and GAF, as well as 24-gauge Galvalume panels, so we can complete both temporary patch-ups and permanent repairs without long material lead times.
How do you ensure safety during a post-storm repair when power lines or trees are involved?
We coordinate with EPB and the Collegedale Public Works Department before stepping onto any roof that may have downed lines nearby. All crew members carry OSHA-approved fall-arrest systems, and we erect debris zones with caution tape to keep homeowners and neighbors safe. If large limbs or an entire tree is on your roof, we bring in our certified crane operator and climbers to remove it safely before we start repairs.
What warranty do you provide on the permanent storm damage restoration work?
Once the weather clears and you authorize a full repair, we upgrade your temporary patch to a complete factory-spec installation. Asphalt shingle repairs come with a 10-year workmanship warranty plus the manufacturer’s limited lifetime product warranty. Metal roof sections carry a 20-year workmanship guarantee and a 40-year paint finish warranty. All warranties are transferable if you sell your Collegedale home within that period.