Factory-certified Crews
Factory-certified Crews | Roof Replacement | Roofing | Collegedale
When Collegedale homeowners see missing shingles, storm damage, or decades-old wear, they turn to HEP’s factory-certified crews for a seamless roof replacement that protects their investment and elevates curb appeal. From the first inspection to the final shingle, our licensed professionals bring manufacturer-approved techniques, premium materials, and a customer-first mindset to every project. We keep job sites tidy, communicate clearly, and finish on schedule so you can get back to enjoying a leak-free home—without the hassle.
Because we’re rooted in the Collegedale community, we know the local climate’s unique demands and back each installation with industry-leading warranties. Whether your roof has suffered hail damage or simply reached the end of its lifespan, trust HEP’s proven team to install a roofing system built to outlast the next Tennessee storm and enhance your home’s value for years to come.
FAQs
What does “factory-certified crews” mean for my Collegedale roof replacement?
Factory-certified crews are installers who have been trained, tested, and audited by the shingle or membrane manufacturer. They follow the exact installation specifications required for the product to perform at its rated life span. For you, that means the work meets the manufacturer’s quality standards, keeps your material warranty intact, and qualifies you for extended labor warranties that non-certified contractors cannot offer.
How long will a roof replacement usually take in Collegedale?
Most single-family homes in Collegedale are completed in one to two working days, weather permitting. Larger homes, complex roof designs, or specialty materials (metal, designer shingles) can add a day or two. We deliver materials the afternoon before the start date, begin tear-off at 7-8 a.m., and perform a full magnetic nail sweep and site clean-up before leaving each day.
Which roofing materials do you install, and which are best suited to Collegedale’s climate?
We install architectural asphalt shingles, impact-rated shingles, standing-seam metal, and energy-efficient synthetic shake/slate. For most Collegedale homeowners, architectural asphalt shingles with high wind ratings (130 mph) and algae-resistant copper granules offer the best balance of cost, curb appeal, and durability against Tennessee’s humidity, summer storms, and occasional hail. Metal roofs are ideal if you want a 50-year life span and higher energy savings.
Will my homeowner’s insurance cover the cost of the roof replacement?
Insurance typically pays only when the roof has storm or hail damage that meets your policy criteria. We provide a free inspection, photo documentation, and, if damage is present, we meet the adjuster on site to ensure nothing is missed. If the roof is simply aged or you’re upgrading materials, the cost is normally the homeowner’s responsibility. We offer financing plans with fixed monthly payments in those cases.
How do you protect my property and landscaping during the project?
Before tear-off begins, we drape breathable tarpaulins from the gutters to the ground, set up plywood shields over flower beds, and move patio furniture or grills out of the work zone. A dedicated ground crew collects debris continuously, and we use catch-all nets at downspouts to prevent shingle granules from entering your drains. After completion, we run industrial magnets across the lawn, driveways, and planting beds to capture stray nails.
What warranties do I receive on a factory-certified roof replacement?
You receive a dual warranty: 1) A non-prorated manufacturer’s materials warranty of 30–50 years (depending on the product) that covers defects, and 2) A 25-year workmanship warranty backed by the manufacturer because the roof was installed by their certified crew. This means if any leak related to workmanship occurs during the warranty period, both labor and materials are covered at no additional cost.