Workmanship Warranty
Workmanship Warranty | Siding Solutions | Roofing | Cleveland
Whether a Lake Erie squall is howling across your roof or summer sun is testing every shingle, Cleveland homeowners can count on HEP to keep the elements where they belong—outside. Our local crews pair premium materials with decades-deep expertise, crafting roofs and siding that stand up to Ohio’s fiercest weather. Because we believe true peace of mind starts after the job is done, every installation is backed by a comprehensive workmanship warranty that’s as solid as the structures we build.
From precision-aligned shingles to color-matched siding solutions, we treat every home like our own, inspecting each nail, seam, and flashing for flawless performance. When you choose HEP, you’re not just buying exterior upgrades; you’re investing in long-lasting protection, curb appeal, and a responsive team that will be there tomorrow, next year, and for the life of your warranty. Contact us today and experience craftsmanship—and confidence—done right.
FAQs
What does your workmanship warranty on roofing and siding in Cleveland actually cover?
Our workmanship warranty guarantees that every aspect of the installation—flashing, underlayment, shingle or panel alignment, nailing patterns, fastener spacing, trim work, and water-management details—has been performed to manufacturer specifications and local Cleveland building codes. If a leak, wind uplift, siding detachment, or any performance issue arises because of an installation error, we will repair the affected area at no cost to you for the duration of the warranty term.
How long is the workmanship warranty, and why is its length important for Cleveland homeowners?
We provide a 10-year transferable workmanship warranty on complete roof or siding replacement projects and a 5-year warranty on partial repairs. Cleveland’s lake-effect snow, freeze-thaw cycles, and spring windstorms put extra stress on exterior cladding systems. A longer workmanship warranty ensures you remain protected through multiple severe-weather seasons, giving you peace of mind that any installation-related failure will be corrected long after the first harsh winter.
What is the difference between your workmanship warranty and the manufacturer’s material warranty?
The manufacturer’s warranty (often 25–50 years for shingles or lifetime for premium siding) covers factory defects such as premature granule loss, color fading beyond tolerance, or delamination. It does not cover issues caused by improper installation. Our workmanship warranty fills that gap by covering any labor-related deficiencies: mis-aligned panels, under-driven nails, faulty seams, or improper flashing details. Together, the two warranties give you holistic protection—materials plus labor.
How do I file a workmanship warranty claim if I notice a problem?
Simply call our dedicated warranty line or submit the online claim form with photos of the issue. We schedule a free on-site inspection within 48 hours for urgent leaks and within 5 business days for non-emergencies. If the problem is workmanship-related, we outline a repair plan, pull any required Cleveland permits, and complete the fix—usually within one week—at zero cost to you. All repairs carry the balance of your original warranty term.
Is the workmanship warranty transferable if I sell my Cleveland home?
Yes. If you sell or transfer ownership within the warranty period, the remaining term transfers automatically to the new homeowner once we receive written notice within 60 days of closing. Transferability adds resale value by assuring the buyer that the roof or siding system is still protected by professionals familiar with the original installation.
What circumstances could void my workmanship warranty?
The warranty can be voided if: (1) another contractor alters our work without written approval; (2) you install rooftop equipment (satellite dishes, solar panels, HVAC lines) that penetrates the system without our inspection and sealing; (3) storm or impact damage is left unrepaired for an extended period, causing secondary issues; or (4) you fail to perform basic maintenance such as cleaning gutters or trimming overhanging branches. We provide an easy annual inspection program to help you stay in compliance and avoid voiding your coverage.