Manufacturer Warranties

HEP RoofingManufacturer Warranties

Manufacturer Warranties | Roofing Done Right | Roofing | Clairfield

From blazing summer sun to sudden Appalachian downpours, Clairfield roofs face it all—and so do the families who live beneath them. HEP partners with industry-leading shingle and metal manufacturers to bring you iron-clad warranties that actually mean something: materials proven to resist wind uplift, algae streaks, and premature wear, all backed by factory-authorized installation crews. Because every nail, flashing strip, and ridge vent is installed to spec, your warranty protection stays intact for the full term, giving you the confidence that only comes from roofing done right.

Our locally based team handles the paperwork, the registration, and—if it ever comes to it—the claim process, so you don’t have to spend a single Saturday chasing fine print. Whether you’re replacing storm-damaged shingles or upgrading to an energy-saving metal system, HEP’s certified craftsmanship dovetails perfectly with top-tier manufacturer coverage, delivering long-term value and immediate peace of mind to every homeowner in Clairfield.

FAQs

What exactly does a manufacturer’s roofing warranty cover?

A manufacturer’s roofing warranty protects you against defects in the roofing materials themselves—shingles, underlayment, ventilation components, flashing, etc. If any of these products fail prematurely due to a factory defect (for instance, early granule loss, cracking, or delamination), the manufacturer will pay to replace the faulty materials and, depending on the warranty tier, some or all of the labor involved as well. Normal wear and tear, storm damage, or installation errors are not covered under a manufacturer’s warranty.

How long do manufacturer warranties typically last for roofs installed in Clairfield?

Most architectural asphalt shingles come with a limited lifetime warranty, which the roofing industry defines as 30–50 years for single-family homes. Basic 3-tab shingles usually carry 20–25-year warranties. Specialty products—such as metal panels, synthetic slate, or premium designer shingles—often offer 40-year, 50-year, or even true lifetime coverage. For homeowners in Clairfield, we primarily install architectural shingles with 50-year prorated manufacturer protection, plus optional non-prorated “system” upgrades that keep material and labor 100 % covered for the first 25–30 years.

What can void my manufacturer roofing warranty?

Common issues that void a manufacturer warranty include: • Improper installation (using the wrong fasteners, incorrect nail placement, inadequate ventilation, etc.) • Failure to register the warranty within the required timeframe (usually 30–60 days after installation) • Unauthorized repairs or alterations—like adding a satellite dish or solar panels without following the manufacturer’s instructions • Poor roof maintenance—allowing moss, debris, or ice dams to accumulate • Mixing products from different manufacturers in a single roofing system. To protect your coverage, always hire a credentialed installer like Roofing Done Right, schedule annual inspections, and follow all manufacturer maintenance guidelines.

How do manufacturer warranties differ from the workmanship warranty offered by Roofing Done Right?

Think of your roof’s protection in two layers. The manufacturer warranty covers product defects, while our workmanship warranty covers the quality of the installation. If a leak occurs because a shingle was improperly nailed, that is our responsibility, not the manufacturer’s. Conversely, if the shingle itself blisters or loses granules prematurely, the manufacturer steps in. Roofing Done Right offers up to 15 years of workmanship coverage, which runs concurrently with (and complements) the 30- to 50-year manufacturer warranty.

What steps are required to register my manufacturer warranty after installation?

Registration is quick but essential: 1. We provide you with a warranty packet that lists your shingle model, color, lot numbers, and installation date. 2. You (or we, if you authorize us) complete an online form on the manufacturer’s website, entering the project details and uploading proof of purchase. 3. You’ll receive a confirmation email or letter within 2–4 weeks. Store this paperwork with your home records; it will be required for any future claim. 4. If you upgraded to an enhanced warranty, the manufacturer may schedule a brief inspection to verify the installation meets their specifications.

Who should I contact if I need to make a warranty claim on my roof in Clairfield?

Start by calling Roofing Done Right. Even if it turns out to be a manufacturer issue, we will inspect the roof, document the problem, and help determine whether it is workmanship- or material-related. If materials are at fault, we’ll assist you with the manufacturer’s claim paperwork—photos, proof of purchase, and inspection reports—at no extra cost. Because we are a factory-certified contractor, our involvement often accelerates approval and ensures that both material and labor reimbursements are processed correctly.

HEP Roofing
Book Online
(423) 228-7848