Emergency Service
Emergency Service | Roof Repair | Roofing | Chattanooga
When Chattanooga weather turns wild and water starts finding its way inside, every minute counts. HEP’s emergency service team is on-call 24/7 with fully stocked trucks and licensed roofers who arrive fast, diagnose the damage, and secure your home before the next cloud rolls in. From blown-off shingles to surprise tree strikes, we bring calm to the chaos with transparent pricing and real-time progress updates you can track on your phone.
Our approach to roof repair goes beyond a quick patch. We use drone imaging, moisture-detecting scans, and premium Owens Corning materials to create lasting fixes that meet or exceed local codes. Most jobs are wrapped up the same day, backed by a transferable workmanship warranty and flexible financing that lets you protect your home now and pay later.
HEP has been serving Chattanooga families for more than three decades, and our reputation rides on every nail we drive. Call, text, or book online—one click sets the recovery in motion, and our courteous team handles the rest so you can focus on what matters most: feeling safe and dry under your own roof.
FAQs
How quickly can your emergency roofing team reach my Chattanooga property?
Our crews are on call 24/7 and are strategically stationed throughout the greater Chattanooga area. In most cases we can be on-site within 60–90 minutes of your call, even during nights, weekends, and holidays. Severe weather or widespread storm damage may extend response times slightly, but we dispatch the closest available crew immediately and keep you informed of our ETA.
What types of roof emergencies do you handle?
We respond to any situation that threatens the safety or watertight integrity of your home or business, including storm damage from wind, hail, or fallen trees; sudden leaks or ceiling collapse; fire or lightning strikes; and vandalism or impact damage. Our technicians are trained to service asphalt shingles, metal roofing, EPDM, TPO, modified bitumen, and most other common residential and commercial systems.
Will you provide temporary protection if full repairs can’t be completed right away?
Yes. The first priority is to stop active water intrusion and secure the structure. We install heavy-duty tarps, shrink-wrap, or emergency board-ups as needed to keep the interior dry and safe. Once weather permits or replacement materials arrive, we return to perform the permanent repair or reroofing work, applying any temporary costs toward the final invoice whenever possible.
How much will emergency roof repair cost and will insurance cover it?
Costs vary depending on the extent of damage, roof type, and materials required. Minor emergency patches may start around $350, while extensive structural repairs can run much higher. Because most emergencies are weather-related, homeowner or commercial property insurance typically covers all or part of the expense after your deductible. We document damage with photos and moisture readings, meet adjusters on-site, and provide detailed estimates in Xactimate format to streamline the claims process.
What should I do while waiting for your crew to arrive?
If it’s safe, move valuables, furniture, and electronics away from leaks. Place buckets or plastic sheeting to catch water, and turn off breakers if water is near electrical fixtures. Avoid climbing on the roof—wet or damaged surfaces are extremely hazardous. Take pictures of visible damage from the ground for insurance records, then wait for our certified technicians who have the proper safety equipment.
Do emergency repairs come with any warranty?
All permanent repair work carries our standard workmanship warranty—five years for repairs on shingle roofs and two years on low-slope commercial membranes—plus the manufacturer’s material warranty. Temporary tarping is warranted for 90 days against wind uplift and water penetration, giving ample time to schedule the full repair. Because we are a licensed, bonded, and insured Tennessee roofing contractor, you have added peace of mind that every job meets local code and industry best practices.