Infrared Leak Detection

HEP RoofingInfrared Leak Detection

Infrared Leak Detection | Storm Damage Restoration | Roofing | Charleston

When a Lowcountry storm rips through Charleston, hidden roof leaks can linger long after the skies clear. HEP’s certified technicians deploy state-of-the-art infrared cameras to pinpoint trapped moisture that ordinary inspections miss, revealing problem spots before mold, rot, or interior staining can set in. Our non-invasive scans mean no guesswork, no unnecessary tear-offs—just fast, accurate answers that save you time, money, and stress.

From emergency tarping to complete storm damage restoration, we handle every phase of the recovery process and work directly with your insurance carrier to streamline claims. Whether your shingles were shredded by hurricane-force winds or a stealthy drip has started staining your ceiling, one call to HEP brings peace of mind and a watertight roof over your head.

FAQs

What is infrared leak detection and how does it benefit storm-damaged roofs in Charleston?

Infrared leak detection uses thermal imaging cameras to locate temperature anomalies that indicate hidden moisture beneath roofing materials. After a coastal storm, wind-driven rain can seep under shingles or membranes without leaving visible signs. The infrared scan quickly pinpoints wet insulation or decking, allowing targeted repairs, preventing mold growth, and reducing the cost and disruption of removing large roof sections unnecessarily.

Can infrared scans be performed on any type of roofing system?

Yes. Infrared technology works on asphalt shingles, metal panels, TPO, EPDM, built-up roofing, modified bitumen, and even tile or slate. The key requirement is a temperature differential between wet and dry areas, which is easy to achieve in Charleston’s humid subtropical climate. Our technicians adjust the timing of the scan—usually at dusk or dawn—to ensure accurate readings for each roof type.

Will insurance cover the cost of an infrared leak detection inspection after a storm?

In many cases, yes. Most homeowners’ and commercial property policies cover reasonable inspection costs related to a recent storm event. An infrared report provides visual proof of damage and moisture intrusion, strengthening your claim. We work directly with insurers and can supply detailed thermal images, moisture-meter readings, and repair estimates that meet adjuster requirements.

How soon after a storm should I schedule an infrared roof inspection?

Schedule the scan as soon as the roof is safe to access—typically within 24–72 hours after the storm passes. Early detection stops water from spreading into insulation, ceilings, and wall cavities. Charleston’s high humidity accelerates mold growth, so fast action helps protect indoor air quality and limits secondary damage that insurance may not fully cover if you delay.

What happens if the infrared scan shows hidden moisture?

Our certified technician will mark affected areas directly on the roof and capture high-resolution photos. We then verify findings with non-penetrating moisture meters and core samples if necessary. You receive a comprehensive report outlining the moisture map, cause of intrusion, and step-by-step repair recommendations—ranging from localized shingle replacement to partial or full membrane restoration. We can perform or oversee all repairs and handle documentation for your insurance carrier.

Is infrared leak detection safe for my roof and environmentally friendly?

Absolutely. Infrared scanning is a non-contact, non-destructive process that uses no chemicals, fasteners, or intrusive probes. It minimizes landfill waste by allowing precise, surgical repairs instead of full roof tear-offs. By catching moisture early, it also extends the service life of your existing roof system, conserving materials and reducing your long-term environmental footprint.

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