Certified Crews

HEP RoofingCertified Crews

Certified Crews | Roof Repair | Roofing | Charleston

When sudden coastal storms or summer heat start taking a toll on your home, you need a partner who understands Charleston’s unique climate challenges. HEP’s Certified Crews Roofing brings decades of proven craftsmanship to every roof repair, from small shingle fixes to complex structural restorations. Our locally based, manufacturer-trained technicians arrive on time, assess damage with drone imaging and infrared scans, then walk you through clear options that respect both your timeline and your budget. We use premium, hurricane-rated materials and back every project with a workmanship warranty that actually means something when the next squall hits the harbor.

Homeowners and property managers across the Lowcountry trust us because we treat each roof like it shelters our own families. We’re fully licensed, bonded, and insured, and our open-book policy keeps you updated at every step—no hidden fees, no surprise add-ons. From emergency tarping at 2 a.m. to meticulous cleanup once the last nail is set, HEP’s certified crews protect the beauty, value, and safety of your Charleston property long after the final handshake. When you’re ready for a stress-free roof repair experience, call the team that keeps a weather eye on quality.

FAQs

How do I know if my Charleston roof needs professional repair?

Common warning signs include missing or curled shingles, water stains on ceilings or walls, granules collecting in gutters, sagging roof decking, and higher energy bills caused by hidden leaks. Because Charleston’s humid subtropical climate accelerates roof wear, we recommend scheduling a certified roof inspection at least once a year—especially after heavy storms or hurricanes—so we can identify issues before they become costly emergencies.

What types of roof repairs do your certified crews handle?

Our technicians are trained and manufacturer-certified to work on asphalt shingles, standing-seam metal, architectural metal panels, cedar shake, slate, and flat/low-slope membrane roofs (TPO, EPDM, PVC). We handle leak detection and patching, shingle and flashing replacement, storm-damage restoration, ventilation corrections, chimney and skylight repairs, fascia/soffit fixes, and full roof tune-ups. Every repair follows the International Residential Code (IRC) and the South Carolina Building Code for maximum durability.

How quickly can you respond to an emergency roof leak in Charleston?

We offer 24/7 emergency service within the Tri-County area. Calls received before 3 PM are usually attended the same day; after-hours calls are triaged and a certified crew is dispatched within 2–4 hours. Upon arrival we install temporary tarps or shrink-wrap protection, assess structural safety, photograph damage for insurance documentation, and provide a written estimate for permanent repairs—all in one visit.

Are your technicians licensed, insured, and manufacturer-certified?

Yes. Every crew member holds an OSHA 10 or 30 safety card, and our company maintains a South Carolina Residential Specialty Roofing License (Lic. #RBS-xxxx). We carry $2 million in general liability and full workers’ compensation coverage. In addition, our foremen maintain CertainTeed SELECT ShingleMaster™, GAF Certified™ and Owens Corning Preferred Contractor designations, allowing us to offer factory-backed workmanship warranties on qualifying repairs.

Will a roof repair affect my warranty or homeowners insurance?

Properly executed repairs by a certified contractor preserve, and often extend, manufacturer warranties. We use brand-matching materials and follow factory installation specs so your shingle or membrane warranty remains valid. For insurance, minor repairs usually fall below your deductible, but storm-related damage may be covered under dwelling protection. We provide detailed inspection reports, photos, and Xactimate-formatted estimates to streamline your claim process.

How much does a typical roof repair cost in Charleston and what payment options do you offer?

Pricing depends on roof type, pitch, accessibility, and extent of damage. In Charleston, small shingle repairs start around $350, flashing replacements average $650–$1,200, and structural storm restorations range from $1,500 to $5,000+. We supply a fixed-price proposal before work begins. Payments can be made by check, major credit cards, or ACH transfer. For larger repairs we partner with EnerBank to offer 6- or 12-month no-interest financing and long-term low-APR options, subject to credit approval.

HEP Roofing
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(423) 228-7848