- HEP Roofing
- Honest Repair Plan

Honest Repair Plan
Honest Repair Plan | Roof Repair | Roofing | Caryville
When wind, hail, or the relentless Tennessee sun leave your Caryville home vulnerable, you need roof repair that’s fast, fair, and built to last. HEP’s Honest Repair Plan puts transparency first: before we ever pick up a hammer, our certified inspectors walk you through photos, explain every finding in plain language, and give you a firm quote—no surprise fees, no upsells, no pressure. Whether it’s a single missing shingle or extensive storm damage, we bring the same commitment to craftsmanship and courtesy that has made HEP a trusted neighbor across Campbell County for decades.
Once you give the green light, our team gets to work with premium materials, proven installation techniques, and a spotless job-site promise that leaves your yard as clean as we found it. We stand behind every roof repair with industry-leading warranties and HEP’s satisfaction guarantee, so you can get back to enjoying mountain views instead of worrying about leaks. Ready to protect your biggest investment? Call, click, or visit our Caryville office today and discover why honesty really is the best policy—especially when it comes to your roof.
FAQs
What exactly is the Honest Repair Plan for roofing in Caryville?
Our Honest Repair Plan is a commitment to provide only the repairs your roof actually needs—nothing more, nothing less. After a free on-site inspection, our certified technician documents every issue with photos and explains whether a spot repair, partial restoration, or full replacement is warranted. If a simple repair will safely extend the roof’s life, that’s all we recommend. You receive a transparent, itemized estimate and a workmanship warranty that covers the specific repairs we perform.
How can I tell if my Caryville roof needs repair instead of a full replacement?
Age and visible wear are good starting points, but a professional inspection is essential. Signs such as isolated leaks, missing shingles, lifted flashing, or minor storm damage often qualify for repair. Conversely, widespread shingle granule loss, soft decking, or multiple active leaks may signal replacement. With the Honest Repair Plan, we inspect attic and exterior surfaces, provide moisture readings, and show you photo evidence so you can make an informed decision.
What roofing materials and systems do you service under the plan?
We repair asphalt shingles, architectural shingles, metal panels, modified bitumen, and select flat-roof membranes. Common tasks include shingle replacement, leak patching, flashing reseal, pipe boot swaps, ridge vent repair, and storm-damage mitigation. If your roof uses a specialty product, let us know—our technicians are manufacturer-trained on the most common systems used throughout Anderson County and can source matching materials whenever available.
How fast can you respond to an emergency roof leak in Caryville?
For active leaks during business hours, we strive to arrive the same day—usually within 4 hours of your call. After-hours or weekend emergencies are handled by our on-call crew, who will tarp and stabilize the area to prevent further water intrusion, then return for permanent repair once weather and daylight allow. There is no premium charge for emergency tarp service if you proceed with repairs through the Honest Repair Plan.
Will my homeowner’s insurance cover the repair work?
Coverage depends on the cause of damage and your policy terms. Sudden events such as hail, high wind, or fallen limbs are often covered, while normal wear is usually excluded. We provide detailed inspection reports, photos, and a damage scope that you can submit to your carrier. If a claim is approved, we’ll coordinate with the adjuster, handle supplemental paperwork, and ensure repairs meet both code requirements and insurer guidelines.
How much do roof repairs cost and do you offer financing?
Minor shingle or flashing repairs in Caryville typically start around $350–$600, while moderate storm or valley repairs range from $750–$1,500. Costs depend on roof pitch, material match, and accessibility. You’ll receive a fixed-price proposal before any work begins—no hidden fees. For larger projects, we partner with local lenders to offer 0% interest plans up to 12 months or low-interest terms up to 60 months, so you can restore your roof without straining your budget.