Robust Warranties
Robust Warranties | Metal Roofing | Roofing | Caryville
From the first consultation to the final inspection, HEP treats your Caryville home as if it were our own, installing metal roofing that’s engineered to outperform the elements for decades. Our robust warranties go beyond industry norms, covering both materials and workmanship so you can relax through every thunderstorm, temperature swing, and gusty mountain wind. When you see our clean lines flashing in the sun, you’ll know your investment is backed by a promise as strong as the steel overhead.
Local crews, factory-trained and safety-certified, complete most projects in just a day or two, leaving behind nothing but a beautiful roof and the peace of mind that comes with true lifetime protection. With reflective coatings that can cut cooling bills and finishes that resist fading, denting, and corrosion, metal roofing from HEP isn’t just a shelter—it’s a statement that Caryville homeowners can count on for generations.
FAQs
What types of warranties do you offer on metal roofing installations in Caryville?
We provide two layers of protection: a 40- to 50-year manufacturer’s material warranty that covers defects in the metal panels and coatings, and our own 10-year workmanship warranty that guarantees the quality of our installation. Together, they give Caryville homeowners peace of mind for decades.
Does the warranty cover wind, hail, and other severe weather common in Caryville?
Yes. The manufacturer’s warranty covers paint adhesion and corrosion even after high winds or hail. Our workmanship warranty backs the integrity of seams, fasteners, and flashing against leaks caused by storms up to the specified wind ratings (usually 140 mph or higher). Optional upgrade packages are available for extended hail impact coverage if desired.
What voids a metal roof warranty?
Typical exclusions include: unauthorized modifications (such as installing satellite dishes without proper brackets), using dissimilar metals that cause galvanic corrosion, neglecting routine maintenance like debris removal, or repairs done by non-certified contractors. We give each homeowner a simple maintenance checklist so you’ll know exactly how to stay within warranty guidelines.
How do I file a warranty claim if I notice an issue?
Call our Caryville office or submit a claim form on our website. We’ll schedule an inspection within 3 business days. If it’s a workmanship matter, we repair it at no cost. If it’s a material defect, we handle all paperwork with the manufacturer and coordinate replacement panels, again at no extra charge to you.
Is the warranty transferable if I sell my home?
Absolutely. Both the manufacturer’s material warranty and our workmanship warranty transfer once within the first 10 years. All you need to do is notify us within 60 days of the home sale so we can update the ownership records and keep the coverage active for the new homeowner.
Do I need to register the metal roof warranty after installation?
We take care of registration for you. After your final inspection and payment, we submit all required documentation to the manufacturer and send you a digital certificate along with a hard copy for your records. You’ll receive confirmation within 2–3 weeks, ensuring your warranty is fully in force.