- HEP Roofing
- Honest Condition Survey

Honest Condition Survey
Honest Condition Survey | Roofing | Bristol
When your Bristol home is showing signs of wear, HEP’s honest condition survey is the quickest way to separate minor maintenance from major worry. Our experienced surveyors spend the time to photograph, measure and explain every element they inspect, so you see exactly what’s happening overhead—no jargon, no sales pitch, just transparent expertise in roofing.
You’ll receive a clear, easy-to-follow report within 48 hours, complete with straightforward recommendations you can trust. Whether you need simple moss removal or a full slate replacement, we give you the facts, the costs and the confidence to choose the right solution for your property and your budget. Book today and discover why homeowners across Bristol rely on HEP for peace-of-mind above every ceiling.
FAQs
What is an Honest Roof Condition Survey and how does it differ from a standard roofing quote?
An Honest Roof Condition Survey is an impartial, detailed inspection carried out by a qualified roofing surveyor who is not trying to sell you repair work. Unlike a standard quote from a contractor, the survey focuses purely on assessing the current health of your roof, identifying defects, estimating remaining service life, and recommending maintenance priorities. The goal is to give Bristol homeowners a clear, objective report they can use to make informed decisions—whether that means budgeting for future works, negotiating on a property purchase, or verifying workmanship after a recent job.
What areas of my roof will be inspected during the survey?
Our survey covers every element that affects roof performance, including: • Coverings – tiles, slates, flat-roof membranes, metal sheets, shingles • Flashings and abutments – lead, zinc, proprietary systems • Chimneys, parapets, and roof penetrations (vents, flues, skylights) • Roof structure – rafters, trusses, decking (where visible) • Gutters, downpipes, and eaves details • Insulation and ventilation provision in the loft void • Interior ceilings for signs of damp or condensation. High-resolution photos, moisture readings, and thermal imaging (if required) are included so you have visual evidence of any issues.
How long does a typical roof condition survey take in Bristol?
Most pitched-roof properties take 1–2 hours on site. Larger or more complex roofs (e.g., blocks of flats, listed buildings) may require up to half a day. We always allow extra time for safe ladder access, drone photography, and post-survey client questions. A fully written report with annotated images is emailed within 48 hours of the visit.
How much does the survey cost and what is included in the price?
For residential properties in the Bristol area, prices start at £195 + VAT for a standard three-bed home. The fee covers: • On-site inspection by a CSCS-accredited surveyor • Drone or mast camera footage where safe access is restricted • Moisture and thermal scans if damp is suspected • A comprehensive PDF report (15–25 pages) with condition ratings, defect photos, maintenance schedule, and budget cost guidance • A 15-minute follow-up call to discuss findings. There are no hidden charges and no hard-sell for repair work—our business model is based solely on impartial surveying.
Will the survey help me comply with insurance or mortgage requirements?
Yes. Many insurers and mortgage lenders now request evidence that a roof has been professionally inspected, especially after a claim or before approving lending on older Bristol properties. Our report is formatted to meet lender and insurance standards, detailing roof age estimates, defect severity, and recommended remedial actions. If your insurer needs specific wording or photographic evidence, let us know in advance and we’ll include it at no extra cost.
Can you survey all roof types found in Bristol, including listed and period properties?
Absolutely. Bristol’s housing stock ranges from Georgian terraces and Victorian slate roofs to modern EPDM flat roofs and converted loft spaces. Our surveyors are trained in heritage roofing practices and modern systems alike. For listed buildings, we follow Historic England guidelines, highlighting any repairs that must use traditional materials or may require Listed Building Consent. If specialist access (e.g., cherry picker) is necessary, we organise it in line with local planning and conservation regulations.