- HEP Roofing
- Exposed Areas

Exposed Areas
Exposed Areas | Storm Damage Restoration | Roofing | Bristol
From sudden hail to relentless coastal winds, Bristol’s roofs take a beating. HEP’s Exposed Areas team responds fast, sealing breaches, replacing torn shingles, and protecting loft spaces before water or mould can spread. Our certified roofers arrive with drone inspections, tarpaulins and matching materials on the first visit, so your home is defended the same day you call. Throughout the process we document every repair step for your insurance claim, turning a stressful event into a straightforward fix.
More than a quick patch-up, our storm damage restoration service brings your roof back to full strength and warranty compliance. We re-secure ridge tiles, refit flashing, and upgrade underlay using products proven to outperform in the South West’s changeable climate. With transparent quotes, 24/7 emergency lines and a workmanship guarantee, HEP gives Bristol homeowners the confidence to face the next storm without worry.
FAQs
What should I do immediately after a storm has damaged my roof in Bristol?
First, make sure everyone is safe and stay clear of any fallen power lines or unstable structures. If you can do so safely, photograph visible damage to shingles, flashing, gutters, or interior ceilings—these pictures will help with insurance claims. Then call our emergency line; we provide 24⁄7 tarping and temporary waterproofing to stop further water ingress until a full inspection and repair plan are in place.
How fast can your team reach my property for emergency roof repairs?
Because we are a Bristol-based storm-response company, our crews are on standby during extreme weather. In most cases we can arrive within 1–2 hours of your call inside the city limits and within 3 hours for surrounding towns. Rapid response reduces the risk of secondary damage such as mould, soaked insulation, or structural rot.
What signs indicate that the exposed areas of my roof need urgent restoration?
Look for missing or curled shingles, torn flashing, loose ridge caps, water stains on ceilings or loft timbers, damp insulation, granule piles in gutters, or daylight showing through the roof boards. Even small punctures can allow wind-driven rain to saturate decking and rafters, so any of these symptoms warrant a professional inspection right away.
Will my home insurance cover storm damage to the roof?
Most UK home insurance policies include storm damage as a named peril, but coverage details vary. We work closely with all major insurers and can provide the written assessment, photos, and cost breakdown they require. We also meet loss adjusters on-site to verify damage, helping you obtain the maximum payout and reducing the paperwork you need to handle yourself.
How do you protect exposed roof areas while a full repair is being scheduled?
Our first priority is to stabilise the structure. We install heavy-duty breathable tarpaulins over missing sections, secure them with timber battens to withstand high winds, and fit temporary ridge or valley covers if metal flashing has been lost. Inside, we can set up dehumidifiers to dry wet loft spaces and prevent mould until permanent materials arrive.
What is the typical timeline and process for complete storm damage restoration?
After the emergency call-out, we perform a detailed drone and hands-on survey within 24 hours, issue a written report and quote the same day, and order matching tiles or slates immediately upon approval. Most moderate repairs take 1–3 days; extensive deck replacement and structural work may take 5–7 days. Throughout the job, we remove storm debris, install new underlay, fix or replace battens, fit new covering materials, and finish with ridge, hip, and gutter checks so that the roof meets BS 5534 and local Bristol building regulations.