Transparent Quotes
Transparent Quotes | Roofing Done Right | Roofing | Bristol
Choosing the right roofer shouldn’t feel like guesswork. At HEP in Bristol, we keep every stage crystal-clear, from our first handshake to the final inspection. Our transparent quotes break down labour, materials, and time so you know exactly what you’re paying for—no hidden extras, no last-minute surprises—just roofing done right.
Backed by locally sourced materials, accredited installers, and warranties that really mean something, we repair and replace roofs built to weather the West Country. Whether you’re tackling a pesky leak or planning a full re-roof, our friendly team turns up on time, tidies up, and leaves you with a roof that’s as reliable as we are. Get in touch today and see how straightforward great roofing can be.
FAQs
How do your “transparent quotes” work?
We give you a fully itemised, fixed-price quotation before any work begins. Every cost—from labour hours to the exact square meterage of tiles, flashing and waste removal—is listed so you can see where every pound goes. There are no hidden extras; any unforeseen issues (such as rotten timbers discovered after a strip-off) are photographed, explained and formally agreed in writing before we proceed.
What types of roofing services do you provide in Bristol?
Our team handles all pitched and flat roofing needs, including slate and tile re-roofs, leadwork, fibreglass (GRP) and EPDM rubber systems, chimney repairs, Velux window installation, guttering, fascia/soffit replacement and emergency leak call-outs. Whether it’s a small repair in Clifton or a full replacement in Bedminster, we tailor the scope—and the quote—to your property.
Are you insured and accredited?
Yes. We carry £5 million public liability insurance and £10 million employers’ liability cover. The company is NFRC and TrustMark approved, and all operatives hold CSCS cards and up-to-date Working at Height certification. Our compliance documents are included with every quote for total peace of mind.
How long will my roofing project take?
A straightforward semi-detached tile re-roof in Bristol typically takes 3–5 working days, while a slate roof or complex valley work may take 7–10 days. Flat roof overlays can often be completed in 1–2 days. Your written quote includes a project schedule with start and finish dates, plus daily progress updates via email or WhatsApp so you always know what stage we’re at.
Do you offer workmanship guarantees and manufacturer warranties?
All new roofs come with a 10-year transferable workmanship guarantee backed by an insurance underwriter. Materials (tiles, slates, membranes, GRP resin, etc.) carry manufacturer warranties ranging from 10 to 25 years depending on the product selected. Documentation is supplied on completion and is fully compliant with Bristol City Council Building Control requirements.
What if I have an emergency roof leak outside normal hours?
We operate a 24/7 emergency call-out service across Bristol. A qualified roofer will attend within 2 hours, make the roof safe and provide temporary weatherproofing. You’ll then receive a transparent follow-up quote for any permanent repairs, so you can decide on the next steps without pressure.