Emergency Call-outs
Emergency Call-outs | Roof Repair | Roofing | Bristol
When Bristol’s rainstorms strike without warning and water starts dripping where it shouldn’t, HEP’s emergency team is already loading the ladders. One call brings our locally based specialists to your door—often within the hour—ready to make a fast, lasting roof repair. We arrive equipped for every scenario, from storm-torn slates and ripped felt to surprise skylight fractures, restoring watertight protection before further damage can take hold.
Homeowners, landlords and businesses across Bristol trust us because we combine 24/7 responsiveness with clear, upfront pricing and workmanship guaranteed for years, not days. Whether the issue is a single missing tile or a gaping hole after gale-force winds, we assess, secure and fix in one visit whenever possible, keeping you informed at every step. Save our number now and sleep easier knowing HEP is on standby whenever the weather misbehaves.
FAQs
What qualifies as a roofing emergency and how quickly can you respond in Bristol?
An emergency is any situation that risks water ingress, structural failure, or safety hazards—such as major leaks, storm-dislodged tiles, fallen trees, or sudden ceiling sagging. Because we have mobile crews stationed across the city, we aim to be on site anywhere in Bristol within 60–90 minutes of your call, day or night.
Are your emergency call-out services really available 24/7, including weekends and bank holidays?
Yes. Our phone lines are manned around the clock, 365 days a year. Whether it’s a Sunday morning or Christmas Day, one of our qualified roofers will be dispatched immediately after we assess the situation over the phone and log the job.
How much does an emergency roof repair in Bristol typically cost?
Costs vary with roof type, height, access, materials needed, and the time of call-out. As a guide, our call-out fee starts at £95 + VAT, which covers the first hour on site and basic temporary repairs. Permanent repairs or extensive material replacement are quoted on the spot once we have inspected the damage. All pricing is explained before any additional work begins, so there are no hidden fees.
What if the weather is too severe for a full repair—will you still help?
Absolutely. When high winds or heavy rain make it unsafe to complete a permanent repair, our priority is to make your property watertight. We carry emergency tarpaulins, shrink-wrap sheeting, and fixings to provide an industry-approved temporary seal. Once the weather clears, we will return—usually within 24–48 hours—to carry out the lasting repair.
Can you deal directly with my insurance company for storm-damage claims?
Yes. We can photograph the damage, supply a written report, and send an itemised quotation directly to your insurer. If required, we’ll speak with the loss adjuster on your behalf to speed up approval, allowing you to get your roof restored without lengthy paperwork.
Which areas of Bristol do you cover, and how soon can you reach me?
Our emergency teams cover the entire BS postcode area—from central districts like Clifton, Redland and St Pauls to suburbs including Filton, Patchway, Bedminster, Kingswood and Keynsham. Traffic and weather permitting, we normally reach most addresses within the city limits in under 90 minutes; outlying villages are typically reached within two hours.