Industry-leading Warranties
Industry-leading Warranties | Metal Roofing | Roofing | Briceville
In Briceville, harsh sun, sudden hailstorms, and heavy Appalachian downpours can test any roof. HEP answers with unshakable confidence: every project is backed by the region’s most comprehensive warranties, covering paint performance, wind uplift, impact resistance, and even workmanship. That means your roof is protected from the first fastener to the final ridge cap—today, tomorrow, and for decades to come.
Choose metal roofing from HEP and enjoy the peace of mind that only lifetime coverage can deliver. Our transferable warranties travel with your home, boosting resale value while eliminating future repair worries. One phone call connects you to local, factory-certified crews who handle any claim quickly and transparently, so you can keep enjoying the mountain views instead of stressing over paperwork.
Ready to elevate your home with a roof engineered to last a lifetime? Contact HEP in Briceville and let our warranty-backed experts put superior protection right over your head.
FAQs
What kinds of warranties do you provide on your metal roofing systems in Briceville?
Every metal roof we install is covered by a Limited Lifetime Warranty against manufacturing defects in the panels themselves, a 40-year paint finish warranty that protects against excessive fade, chalking, and peeling, and a 10-year workmanship warranty that backs the quality of our installation. Together these warranties give Briceville homeowners long-term protection for both materials and labor.
What exactly is covered under the 40-year paint finish warranty?
The finish warranty covers the Kynar 500®/Hylar 5000® resin coating applied at the factory. For 40 years it guarantees the roof will not peel, blister, crack, or experience color fade in excess of 5 ΔE units or chalking beyond ASTM standards. This means the roof will retain its color integrity and curb appeal even under Briceville’s intense sun and humidity. Surface damage caused by misuse, harsh chemicals, or improper cleaning is excluded.
Can I transfer the metal roofing warranties to a new owner if I sell my home?
Yes. Both the Limited Lifetime panel warranty and the 40-year finish warranty are fully transferable one time within the first 10 years after installation at no additional cost. The new owner simply completes a short transfer form within 60 days of closing. Transferring the warranty can add significant resale value because the next homeowner receives the same protections you enjoyed.
What maintenance do I have to perform to keep my warranties valid?
Metal roofs require very little upkeep, but the warranties call for basic care: (1) keep gutters clear so water can drain properly, (2) remove debris like branches or heavy leaf piles that might trap moisture, (3) avoid walking on the roof with abrasive shoes, and (4) wash the panels with mild detergent and water if heavy soot or salt accumulates. No annual professional inspections are mandated, but documenting any maintenance you perform is recommended in case a future claim is needed.
How do your metal roofing warranties compare with warranties for asphalt shingles?
Standard asphalt shingles often carry 20- to 30-year limited material warranties that are prorated after year 10 and usually exclude labor altogether. By contrast, our metal roofing warranties provide lifetime non-prorated coverage on the panels, 40 years of guaranteed color performance, wind protection up to 140 mph, and an explicit 10-year workmanship pledge. In short, metal roofing offers longer, broader, and more reliable protection than asphalt products sold in the Briceville market.
What is the process for filing a warranty claim if an issue ever arises?
Simply call our Briceville service line or email us with photos of the suspected problem and your original contract number. Our team will schedule an on-site inspection within 5 business days. If the issue is covered, we handle all materials, labor, and paperwork directly with the manufacturer—there is no out-of-pocket cost to you. Most claims are resolved in less than 30 days, and emergency leak situations receive same-day temporary repairs while the claim is processed.