Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Birchwood
When torrential winds roar across Birchwood and shingles scatter like leaves, HEP’s certified roofing team is ready at a moment’s notice. Our local pros arrive fast, document every dent and crack, and secure your home before the next raindrop falls—all while treating you like a neighbor, not a number. From emergency tarping to precision repairs, every crew member is licensed, insured, and backed by decades of hands-on experience in storm damage restoration.
We navigate the insurance maze, match existing materials for a seamless finish, and clean up so thoroughly you’ll barely know we were there—except for the renewed strength overhead. If you need honest advice, crystal-clear estimates, and workmanship that outlasts the toughest Tennessee weather, call HEP and reclaim your peace of mind today.
FAQs
How soon should I contact your team after a storm damages my roof in Birchwood?
Call us as quickly as possible—ideally within 24-48 hours of the storm. The sooner we inspect the roof, the faster we can install emergency tarping, document damage for your insurance company, and prevent secondary issues such as water intrusion, mold, or structural deterioration. Our certified crew is on 24/7 standby for Birchwood homeowners and can usually be on-site the same day you call.
What are the most common signs of storm damage I should look for?
Look for missing or lifted shingles, dented metal flashing, granule loss that exposes the shingle mat, cracked tiles, bent gutters, water stains on ceilings or attic decking, debris piles in valleys, and daylight showing through the roof boards. Indoors, check for damp insulation, musty odors, or peeling paint near the ceiling line. Even if everything appears fine from the ground, hidden hail impacts or wind-driven punctures may exist—so a professional inspection is always recommended.
Are your roofing professionals certified and insured to perform storm damage restoration in Birchwood?
Yes. Every technician on our team holds manufacturer certifications (including GAF Master Elite and CertainTeed ShingleMaster) and has completed OSHA safety and HAAG storm-damage assessment training. We carry full general liability and workers’ compensation insurance for your protection and comply with all local Birchwood permitting and building-code requirements. Our certifications also allow us to offer upgraded manufacturer warranties on both labor and materials.
Can you help me file and manage my insurance claim?
Absolutely. We provide end-to-end claim assistance: detailed photo documentation, a written inspection report that meets insurer guidelines, Xactimate-formatted estimates, and direct communication with your adjuster. We attend on-site meetings, explain policy language, and advocate for full, code-compliant repairs. Most Birchwood clients find that our involvement shortens claim processing time and maximizes payout while reducing their stress.
How long will storm damage roof repairs or a full replacement take?
Emergency tarping or minor repairs can often be completed the same day we inspect. For moderate shingle replacements, plan on 1–2 workdays, weather permitting. A full roof replacement on an average Birchwood home usually takes 1–3 days, including tear-off, deck inspection, installation, and site clean-up. Complex roofs, specialty materials, or structural repairs can extend the timeline. We provide a detailed schedule before work begins and keep you informed of any weather-related adjustments.
Do you offer warranties or maintenance plans after the restoration is finished?
Yes. All storm repairs include a minimum 5-year craftsmanship warranty, and full replacements qualify for manufacturer-backed warranties of up to 50 years on materials and 25 years on workmanship (depending on the shingle line selected). We also offer an optional annual maintenance program that includes an inspection, minor sealant touch-ups, gutter cleaning, and a written condition report—helping you protect your investment and remain compliant with warranty requirements.