Premium Warranties
Premium Warranties | Roofing | Benton
When Benton’s weather puts your roof to the test, HEP’s premium warranties step in with rock-solid protection and real peace of mind. Backed by decades of craftsmanship and a hometown reputation for doing things right, our roofing warranties cover more than shingles—they safeguard your investment, your comfort, and your schedule. From sudden storm damage to the slow wear of summer heat, every layer, fastener, and flashing is shielded by comprehensive terms that outlast ordinary promises.
Choose the warranty level that fits your goals and relax knowing certified installers, priority service, and transferable coverage are already baked in. If a repair is ever needed, one call brings a local crew armed with genuine materials, no-nonsense labor guarantees, and a dedication to getting you back under a flawless roof fast. Protect your home today with HEP’s premium warranties and discover just how confidently you can live when your roofing is covered for the long haul.
FAQs
What makes your premium roofing warranties different from standard warranties?
Our premium warranties provide both extended time coverage and broader protection. In addition to the basic material defect coverage found in standard warranties, the premium plans also include workmanship protection, non-prorated coverage for the full term, and enhanced wind, algae, and hail resistance features approved for the Benton climate. This means you are protected against both manufacturing defects and installation issues for up to 50 years, often covering labor, tear-off, and disposal costs—benefits that a typical standard warranty does not include or limits after the first few years.
How long do the premium warranties last, and what do they specifically cover?
Our two most popular premium warranty options are: • 30-Year DiamondShield: 30 years of full material, labor, tear-off, and disposal coverage with no proration. • 50-Year PlatinumPlus: 50 years of full material, labor, tear-off, disposal, and workmanship coverage, plus enhanced wind protection up to 130 mph and algae resistance for 25 years. Both plans cover manufacturing defects, installation errors (when installed by our certified crews), and unforeseen issues such as premature granule loss or sealant failure. They also include free site inspections and priority scheduling for warranty service calls within Benton and surrounding areas.
Are premium warranties transferable if I sell my home in Benton?
Yes. Both the DiamondShield and PlatinumPlus warranties can be transferred once within the first 10 years at no cost. The new homeowner must notify us in writing within 60 days of closing, and we’ll update the warranty records. After transfer, the remaining term and full coverage benefits stay intact. This feature adds resale value to your home because buyers gain the peace of mind of an existing, robust roofing warranty.
What steps must I take to keep my premium warranty valid?
1. Use only our factory-certified crews for the original installation. 2. Schedule a free annual inspection with us (or provide proof of a professional inspection) to document roof condition and routine maintenance. 3. Keep gutters and roof surfaces clear of debris, moss, and ice dams. 4. Notify us within 30 days if you notice leaks, shingle loss, or storm damage, so we can perform corrective measures before secondary damage occurs. 5. Do not alter the roofing system—adding satellite dishes, skylights, or solar panels—without prior approval. Following these simple guidelines ensures uninterrupted warranty coverage.
How do I file a claim under the premium warranty, and what is the typical response time?
To file a claim, call our Benton office or submit a claim form on our website. You’ll need your warranty number, installation date, and a brief description of the issue. We schedule on-site inspections within 3 business days for leaks and within 5 business days for non-emergency issues. Once we confirm a covered defect, repairs are authorized immediately. For DiamondShield plans, repairs are completed within 7 days; for PlatinumPlus, emergency leak repairs are typically completed within 24 hours and full restoration within 5 business days, weather permitting.
How much do premium warranties cost, and can they be financed with the roof installation?
The cost depends on roof size, shingle line, and warranty tier, but a 2,000 sq ft roof in Benton generally sees: • DiamondShield: $650–$850 (one-time fee) • PlatinumPlus: $950–$1,250 (one-time fee) Yes, both warranty fees can be rolled into our 0-interest 12-month financing or low-interest 5-year plans when combined with a full roof replacement. Bundling the warranty with installation not only spreads out payments but may also qualify you for manufacturer promotions that discount the warranty fee by up to 20% when purchased at the time of installation.