Workmanship Warranty
Workmanship Warranty | Gutter Replacements | Roofing | Benton
When Benton homeowners call HEP, they get more than new gutters—they get craftsmanship backed by a rock-solid workmanship warranty. Our seasoned roofing specialists install seamless systems that channel rainwater away from foundations, siding, and landscaping, all while matching the look of your roof. If an issue arises from our installation, we’ll make it right at no cost to you, because standing behind our work is just how we do business.
Whether you’re upgrading worn-out gutters, fixing storm damage, or pairing a new roof with fresh gutter replacements, we handle every detail with precision and respect for your property. From the first inspection to the final cleanup, you’ll have clear communication, fair pricing, and the confidence that comes with HEP’s trusted warranty—so the next time Benton skies open up, your home stays dry and worry-free.
FAQs
What does your workmanship warranty cover for roof and gutter replacements in Benton?
Our workmanship warranty guarantees that every aspect of the installation—tear-off, decking repairs, underlayment, shingle or metal fastening, flashing, gutter hangers, downspout seams, and sealant joints—has been completed to manufacturer specifications and local Benton building codes. If a leak, loose component, or performance issue occurs because we installed something incorrectly, we will repair the problem at no cost for the entire warranty period.
How long is the workmanship warranty, and when does it begin?
For residential projects in Benton, we provide a 10-year workmanship warranty that starts the day your roof and gutter replacement is fully completed and you sign the final inspection form. The coverage is separate from (and in addition to) the manufacturer’s material warranty, which can range from 25 years to lifetime depending on the product you choose.
What is not covered under the workmanship warranty?
The warranty does not cover damage caused by hail, tornadoes, straight-line winds, falling trees, foot traffic, or improper maintenance. It also excludes leaks that result from subsequent work by other contractors (e.g., satellite dish installation) and normal wear to sealants after the warranty term. Any manufacturing defects in shingles, metal panels, or gutter coil are handled through the manufacturer’s warranty, though we will help you file those claims.
How do I file a warranty claim if I notice a leak or gutter problem?
Call our Benton office or submit a claim form on our website. We will schedule a free on-site inspection within 48 hours. If our technician confirms the issue is workmanship-related, repairs are typically completed within 5 business days—faster if active leaking is present. You will never receive a bill for approved warranty work.
Is the workmanship warranty transferable if I sell my home?
Yes. You can transfer the remaining balance of the warranty to a new homeowner one time within the first five years at no cost. After five years, there is a $150 administrative fee to update records and re-inspect the roof and gutters. Transferability increases resale value because buyers know the installation is still protected.
Do I need to perform any maintenance to keep the warranty valid?
Regular upkeep is required: clear debris from gutters at least twice a year, avoid pressure-washing shingles, and trim overhanging limbs. Documentation of maintenance (photos or contractor receipts) may be requested if you file a claim. We also recommend an annual roof and gutter checkup, which we provide to Benton homeowners at a discounted rate, to catch small issues before they void coverage.