Industry-leading Warranties
Industry-leading Warranties | Roofing | Belvidere
Belvidere homeowners choose HEP because we stand firmly behind every nail, shingle, and seam. Our craftspeople install with precision, then amplify that peace of mind with industry-leading warranties that protect your investment for decades. From the first inspection to the final walkthrough, you’ll know exactly what’s covered, for how long, and how easily you can reach us should anything ever need attention.
Those promises aren’t just words on paper—they’re a pledge backed by local crews who live and work right here in Boone County. Whether a summer hailstorm or a surprise winter freeze tests your roofing, you can count on rapid, friendly service and zero fine-print headaches. Discover why neighbors across Belvidere trust HEP to keep their homes, families, and futures safely under one guaranteed roof.
FAQs
What types of roofing warranties do you offer to Belvidere homeowners?
We provide three levels of protection: (1) a Manufacturer’s Limited Lifetime Warranty on shingles that covers material defects for as long as you own your home; (2) a 10- to 25-year Enhanced System Warranty that extends material coverage to all approved accessory components; and (3) our own 15-year Workmanship Warranty, which guarantees the quality of our installation and covers labor costs for any warrantable repair.
How does your workmanship warranty differ from the manufacturer’s warranty?
A manufacturer’s warranty addresses factory-related defects in the shingles and accessory products. If a shingle blisters, curls, or loses granules prematurely, the manufacturer supplies replacement material. Our workmanship warranty, on the other hand, protects you if the roof fails because of an installation error—improper flashing, nailing issues, or inadequate ventilation. We handle the labor and related costs to correct the problem, something manufacturers typically exclude.
Is the warranty transferable if I sell my home in Belvidere?
Yes. Both the manufacturer’s warranty and our workmanship coverage are transferable once within the first 10 years. The new owner must notify the manufacturer and our office within 60 days of closing. Transferability adds resale value because buyers know the roof is still protected.
What maintenance is required to keep my roofing warranties valid?
All warranties require basic roof stewardship—keep gutters clear, remove debris, and trim overhanging branches. We recommend a professional inspection every two years or after severe storms. Failure to address obvious damage (such as missing shingles) or the addition of rooftop equipment without proper flashing can void coverage.
Will storm or hail damage be covered under these warranties?
Warranties guard against product defects and installation errors, not Acts of God. However, our status as a certified storm-response contractor means we’ll document hail or wind damage for your insurance claim and perform repairs to manufacturer specifications so your warranty remains intact after the work is complete.
How do I file a warranty claim if an issue arises?
Call our Belvidere office first. We’ll schedule an inspection to determine if the problem stems from workmanship, a manufacturer defect, or outside damage. If it’s a warrantable issue, we’ll submit the documentation on your behalf, coordinate approval with the shingle manufacturer, and complete repairs with no out-of-pocket cost to you for covered items.