Iron-clad Warranties
Iron-clad Warranties | Roofing | Bean Station
When East Tennessee weather whips across Bean Station, homeowners turn to HEP for peace of mind. Our iron-clad warranties cover every square foot of craftsmanship and material, so you don’t just get a new roof—you get years of guaranteed protection. From day one, you know exactly what’s covered, how long it’s covered, and who will be there if you ever need service.
Each warranty is backed by the same family-owned integrity that has made HEP a local favorite for generations. We register your warranty, keep digital records, and remain on call 24/7, ensuring that your investment in roofing remains worry-free long after the last shingle is nailed down. Reach out today and let HEP shield your home with the strongest promise in Bean Station.
FAQs
What exactly does your Iron-Clad Roofing Warranty cover in Bean Station?
Our Iron-Clad Roofing Warranty provides dual protection—lifetime coverage on manufacturer defects in shingles, metal panels, underlayment, and accessories, plus 25-year coverage on our workmanship. That means any leaks caused by installation errors, premature shingle blistering, granule loss, metal panel corrosion, or flashings that loosen are repaired or replaced at no cost for parts, labor, tear-off, or disposal. Wind damage up to 130 mph and hail impact up to 1.75" in diameter are also included—important in Bean Station’s storm-prone climate.
How long does the warranty last, and is it prorated?
For the original residential owner, material coverage is lifetime and non-prorated for the first 50 years; after that, it prorates on a sliding scale. Workmanship is fully covered for 25 years. On commercial roofs, material coverage is 40 years (non-prorated for 25) and workmanship is 20 years. There are no hidden service charges or deductibles during the non-prorated periods.
Can I transfer the Iron-Clad Warranty if I sell my home or building?
Yes. The warranty is transferable one time within the first 10 years of installation. Simply notify us in writing within 60 days of closing and pay a $125 administrative fee. The new owner then receives the balance of both the material and workmanship protection, an attractive selling point in the Bean Station real-estate market.
What situations are NOT covered by the warranty?
The warranty excludes damage from tornadoes or straight-line winds exceeding 130 mph, floods, fires, earthquakes, and impact from falling trees or foreign objects. It also doesn’t cover problems caused by structural movement, deliberate alterations (like satellite-dish penetrations made by others), lack of proper attic ventilation, or failure to keep gutters clear. Normal color fading beyond manufacturer tolerances is excluded, although performance remains covered.
How do I file a warranty claim if I notice a leak or damage?
Call our 24/7 warranty hotline at (865) 555-ROOF or submit a claim form at BeanStationRoofing.com/claims. We’ll respond within one business day and schedule a free on-site inspection within 48 hours. If the issue is covered, most repairs are completed within 5–10 days, weather permitting. You’ll receive written confirmation of the work performed and an updated warranty statement for your records.
Why choose your Iron-Clad Warranty over a standard manufacturer or competitor warranty?
Standard manufacturer warranties typically cover only the product, not the installation, and may require you to pay labor, tear-off, and disposal costs. Competitor “lifetime” warranties often prorate quickly or exclude high-wind coverage. Our Iron-Clad Warranty combines premium manufacturer backing with our own workmanship guarantee, non-prorated coverage periods, wind and hail protection tailored to Hawkins & Grainger counties, and a streamlined, local claims process. In short, you get total peace of mind and no surprise expenses—exactly what Bean Station homeowners and business owners deserve.