Factory-certified Roofers
Factory-certified Roofers | Storm Damage Restoration | Roofing | Bean Station
When fierce winds, hail, or driving rain roll through Bean Station, you need seasoned pros who can act fast. HEP’s factory-certified roofers arrive with the training, tools, and top-grade materials to secure your home the very day you call. From emergency tarping and free damage assessments to expert shingle matching, we handle every step with the precision you expect from East Tennessee’s most trusted roofing team.
Our end-to-end storm damage restoration service streamlines the entire insurance process, keeps you in the loop with photo updates, and restores both curb appeal and peace of mind—often in a single day. Let HEP protect what matters most so you can get back to enjoying life on Cherokee Lake instead of worrying about the next forecast.
FAQs
How quickly can your factory-certified roofers respond to storm damage in Bean Station?
Because we are locally based and maintain on-call crews during storm season, we can usually arrive anywhere in Bean Station within 2–4 hours of your first call. For major weather events, we prioritize emergency tarping and temporary repairs the same day to prevent further water intrusion while scheduling full restoration as soon as materials and weather allow.
What does “factory-certified roofer” mean, and why is it important for storm damage repairs?
Factory certification means our installers have been trained, tested, and approved by leading roofing manufacturers such as GAF and CertainTeed. This ensures we follow the exact installation guidelines required for your roofing system, protecting your manufacturer’s warranty. For storm restoration, correct installation is critical, because insurance carriers often inspect workmanship before approving final payouts.
Will you help me navigate the insurance claim for my storm-damaged roof?
Yes. We provide a full insurance assistance service that includes on-site documentation of damage, photographic evidence, detailed scope of work, and direct communication with your adjuster. Our team understands Tennessee insurance guidelines and Xactimate estimating software, which helps ensure you receive an accurate settlement that covers code upgrades and manufacturer-required components.
What are the common signs of storm damage I should look for after hail or high winds?
After a storm, check for missing or lifted shingles, granule accumulation in gutters, dents or bruises on shingles from hail, torn flashing, and water stains on interior ceilings. Even if damage isn’t visible from the ground, underlying membrane or decking may be compromised. We offer free drone and thermal imaging inspections to detect hidden issues before they lead to leaks and mold.
How long does a typical storm damage roof replacement take in Bean Station?
Once permits and insurance approvals are in place, most residential asphalt shingle roofs (2,000–3,000 sq ft) are removed and replaced in 1–2 days. Metal and specialty systems may take 3–5 days. We coordinate dumpster delivery, material staging, and final cleanup so your property is left debris-free. Weather delays are always considered in our scheduling, and we keep you updated daily.
Do you offer workmanship and material warranties on storm restoration projects?
Absolutely. Because of our factory certifications, we can register enhanced manufacturer warranties—up to 50 years on materials and 25 years on workmanship—at no additional cost on qualifying systems. In addition, our company provides a written 10-year labor warranty that covers installation-related issues beyond the manufacturer’s coverage, giving Bean Station homeowners double protection.