Emergency Leak
Emergency Leak | Roofing Done Right | Roofing | Bean Station
When a sudden downpour turns into an unwelcome indoor shower, Bean Station homeowners count on HEP’s emergency leak crew to stop the water fast. Our licensed roofers arrive with tarps, sealants, and the know-how to diagnose hidden damage on the spot, protecting your belongings while restoring your peace of mind. From flashing failures to wind-torn shingles, we handle every leak like it’s our own home—because we live and work right here in Grainger County, too.
After the immediate patch, we give you a clear plan for lasting repairs, transparent pricing, and photo updates at every step—proof that this is roofing done right. Call or click 24/7 and a live HEP dispatcher will have a technician headed your way within minutes, backed by industry-leading warranties and the friendly service your neighbors have trusted for decades.
FAQs
What counts as a roofing emergency, and how fast can you reach my Bean Station home or business?
Any sudden water intrusion that threatens your interior—such as storm-blown shingles, punctures from falling limbs, flashing blow-offs, or major hail damage—qualifies as an emergency. Our Bean Station response crew is on call 24/7/365. Because we stage trucks and materials locally, we can usually be on-site within 60–90 minutes of your call and often faster during normal business hours.
How do you pinpoint the exact source of a roof leak?
We start with a visual survey of the roof surface and perimeter flashings, then move inside to check the attic or ceiling for water trails, staining, and wet insulation. Moisture meters, infrared cameras, and drone imaging help us trace hidden pathways. By confirming both the entry point and interior spread, we ensure repairs address the true cause—not just the symptoms—of the leak.
What temporary steps do you take to stop active leaking before permanent repairs are made?
Our emergency technicians carry heavy-duty tarps, self-adhesive flashing, plastic sheeting, and sealants to create an immediate weather-tight barrier. We secure tarps with wood battens or sandbags, re-attach loose shingles, install peel-and-stick membranes over punctures, and reinforce damaged decking if needed. These measures halt water intrusion while we prepare a detailed plan and materials list for the final repair or replacement.
Will an emergency roof repair affect my manufacturer’s warranty or insurance claim?
No. Manufacturer warranties require you to mitigate further damage, and insurers expect "reasonable steps" to protect the property. Our emergency work uses approved materials and does not void existing shingle or system warranties. We document every stage with photos and moisture readings, providing the paperwork your insurer needs to process the claim quickly.
How much does emergency leak service cost, and do you offer financing?
Service call pricing starts with a flat dispatch fee that covers travel, inspection, and the first hour of on-site labor. Material and extended labor charges vary by roof type and severity of damage. Most jobs range between $350 and $1,200, but large-scale storm damage can be higher. We accept all major credit cards, can bill direct to insurance when authorized, and offer same-day financing for repairs over $1,000 through our local banking partner.
What roof types can you repair in an emergency?
Our "Roofing Done Right" team is trained and equipped for asphalt shingles, metal panels, standing seam, EPDM rubber, TPO, modified bitumen, and low-slope built-up systems. Whether your Bean Station property is a single-family home, barn, church, or light-commercial building, we have the materials and expertise to stabilize the leak and perform lasting repairs.