Workmanship Guarantee
Workmanship Guarantee | Roof Replacement | Roofing | Bean Station
When neighbors in Bean Station see the HEP crew arrive, they know quality is about to go up—literally. Our certified craftsmen back every roof replacement with a rock-solid workmanship guarantee that covers your home long after the last shingle is nailed. From the first on-site inspection to the final magnetic sweep of your lawn, we sweat every detail so you won’t have to worry about leaks, loose flashing, or surprise costs later on.
Because we’re a hometown team, our reputation is built on roofs you can point to, not fine-print promises you’ll never read. If an issue tied to our installation ever arises, we fix it—fast, free, and with the same care we gave on day one. That’s more than a warranty; it’s peace of mind you can see every time the Tennessee sky opens up.
FAQs
What does your workmanship guarantee cover on a roof replacement in Bean Station?
Our workmanship guarantee protects you against any installation-related defects that could lead to leaks, loose shingles, improper flashing, ventilation problems, or other performance issues that result from the way the roof was installed—not from the materials themselves. If a problem can be traced back to our labor, we will correct it at no cost to you, including any necessary materials and the labor to make it right.
How long is the workmanship guarantee valid?
For homeowners in Bean Station, our workmanship guarantee is valid for 15 years from the date of completed installation. During this period, you can contact us at any time if you experience an issue that stems from how the roof was installed, and we will schedule a repair promptly.
How do I file a claim if I think my roof has an issue covered by the guarantee?
Simply call our Bean Station office or submit a claim through the form on our website. We’ll schedule an inspection within 3–5 business days. If our technician confirms that the problem is workmanship-related, we’ll draft a repair plan and typically complete the corrective work within 10 business days, weather permitting—at zero cost to you.
Is the workmanship guarantee transferable if I sell my home?
Yes. If you sell your home within the 15-year guarantee window, the warranty transfers once to the new owner for the remaining term at no additional charge. The new owner must notify us in writing within 60 days of closing so we can update our records.
What is the difference between your workmanship guarantee and the manufacturer’s material warranty?
The manufacturer’s warranty covers factory defects in shingles, underlayment, or other roofing products. Our workmanship guarantee covers how those materials were installed. Think of it this way: if a shingle cracks because it was defective, the manufacturer replaces it. If it blows off because it wasn’t nailed correctly, we repair it under our workmanship guarantee.
Does storm or weather damage void the workmanship guarantee?
No. Storms do not void the guarantee, but damage caused solely by wind, hail, or other severe weather events is not covered by workmanship protection—it is typically handled through your homeowner’s insurance. If weather damage exposes an underlying installation error, we will correct the workmanship issue after your storm repairs are complete.