Workmanship Warranty

HEP RoofingWorkmanship Warranty

Workmanship Warranty | Storm Damage Restoration | Roofing | Athens

When high winds and hail tear through Athens, HEP steps in with a workmanship warranty that’s as solid as the shingles we install. Our certified crews move quickly to tarp, assess, and repair, all while documenting every detail for your insurance claim. Because we back every roof with a no-nonsense workmanship guarantee, you can relax knowing that long after the last nail is driven, we’re still on call to keep your home protected.

From emergency tarping to full roof replacement and interior repairs, our storm damage restoration experts handle everything under one roof—literally. We arrive on time, communicate clearly, and finish cleanly, restoring not only your property but your peace of mind. Ready for a free inspection? One call to HEP and Athens is covered.

FAQs

What exactly does your workmanship warranty cover for storm-related roof repairs?

Our workmanship warranty guarantees that all labor involved in your storm-damage restoration—including tear-off, decking repairs, flashing, shingle or metal panel installation, ventilation upgrades, and final sealing—meets or exceeds local Athens building code and manufacturer specifications. If a leak, fastening failure, or other problem arises because our crew did not install something correctly, we will return promptly to diagnose the issue and fix it at no cost. The warranty does not cover future damage caused by new storms, falling trees, or material defects that are the manufacturer’s responsibility.

How long does the workmanship warranty last, and can it be transferred if I sell my home?

We provide a 10-year workmanship warranty on full roof replacements and a 5-year warranty on partial storm repairs. If you sell your home in Athens during the warranty period, the coverage transfers one time to the next homeowner at no charge, provided you notify us in writing within 30 days of closing so we can update our records.

What should I do if I notice a leak or other issue that I think is covered under the workmanship warranty?

1) Call our Athens office or fill out the warranty request form on our website. 2) We’ll schedule an inspection—usually within 48 hours. 3) If the problem is workmanship-related, we’ll make all necessary repairs free of charge and document everything for your records. If the issue stems from new storm damage or manufacturer defects, we’ll explain your options and help you start the appropriate claim.

Does your workmanship warranty conflict with or void the manufacturer’s shingle or metal panel warranty?

No. In fact, it complements the material warranty. Most manufacturers cover defects in the roofing product itself but require proof that the product was installed according to their guidelines. Our certified crews follow those guidelines exactly, so your material warranty remains fully intact. If a claim involves both workmanship and materials, we coordinate with the manufacturer to streamline the process for you.

What quality-control measures do you follow to back up the warranty on storm damage restorations in Athens?

• All projects are supervised by an on-site foreman and inspected at critical milestones by a Haag-certified roof inspector. • We use only code-compliant fastener patterns and manufacturer-approved accessory components. • Post-installation, we run a 20-point checklist that includes attic moisture readings and infrared scans to confirm watertightness. • Before closing out any Athens job, we register your warranty and give you photo documentation showing every repair phase.

Can you help with my insurance claim for storm damage, and will that affect the workmanship warranty?

Absolutely. Our team can meet your adjuster, provide damage documentation, and negotiate the scope of work to ensure all storm-related repairs are covered. That service does not change or limit your workmanship warranty in any way—the same 5- or 10-year coverage applies once the restoration is complete.

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(423) 228-7848