Industry-leading Warranties
Industry-leading Warranties | Roofing Done Right | Roofing | Athens
From the first shingle to the final inspection, HEP treats every Athens roof as if it were sheltering our own families—because your peace of mind is part of our craft. Our team combines premium Owens Corning materials, factory-trained precision, and decades of regional experience into one promise: roofing done right. That promise is backed by industry-leading workmanship and material warranties that eclipse the standard “lifetime” label, covering wind, algae, and installation with zero hidden loopholes.
Should trouble ever strike, you get direct access to our local Athens crew, not a distant call center. We handle the paperwork, schedule the repairs, and keep you in the loop, ensuring your warranty feels like a safety net, not red tape. When you choose HEP, you’re not just buying a roof—you’re investing in dependable protection that stands tall through every storm.
FAQs
What makes your roofing warranties “industry-leading” in Athens?
Our warranties combine extended manufacturer coverage (up to 50 years on materials) with our own 20-year workmanship guarantee, far exceeding the state’s minimum requirements. We are certified by the top shingle producers, allowing us to offer their premium, non-prorated coverage, and we back it with regular inspections and a no-fine-print repair promise.
How long do your roof warranties last, and what parts of the roof are covered?
Material defects are covered for 30–50 years depending on the system you choose, while our workmanship warranty protects against installation errors for 20 years. Coverage includes shingles, flashings, underlayment, vents, and ridge caps; labor is fully included for warranted repairs, so you never pay out of pocket for covered issues.
Is the warranty transferable if I sell my home in Athens?
Yes. Both the manufacturer’s and our workmanship warranties are transferable one time within the first 10 years at no charge. You simply notify us in writing within 60 days of closing, and the new owner receives the remaining coverage—an excellent selling point that can raise your home’s resale value.
What isn’t covered under the warranty?
Typical exclusions are damage from hurricanes or tornadoes exceeding the product’s wind rating, improper attic ventilation installed by others, acts of vandalism, and alterations performed by another contractor. We review all exclusions with you before work begins so there are no surprises.
How do I file a warranty claim if I think there’s a problem?
Call our Athens office or fill out the online claim form. We schedule an on-site inspection within 48 hours, document any issues, and submit the paperwork to the manufacturer when needed. Most claims are approved the same week, and repairs are usually completed within 5 business days—at no cost to you.
Do I have to register the warranty after installation?
We take care of registration for you. Once your roof is completed and paid in full, we file all manufacturer paperwork electronically and send you a confirmation packet with serial numbers, coverage dates, and claim instructions. You do not have to do anything further to activate coverage.