- HEP Roofing
- Insurance Claim

Insurance Claim
Insurance Claim | Storm Damage Restoration | Roofing | Apison
When powerful winds and pelting hail sweep across Apison, HEP’s roofing specialists move fast to protect what matters most—your home and your peace of mind. Our seasoned team documents every shingle bruise, flashing tear, and gutter dent, then works directly with your insurance carrier to streamline the claim process. From the first emergency tarp to the final nail, we handle the paperwork, code compliance, and scheduling so you don’t have to, restoring your roof to pre-storm condition with premium materials and skilled craftsmanship.
Customers choose HEP because we pair small-town courtesy with big-league expertise in storm damage restoration. We keep you informed at every step, advocate for the coverage you deserve, and finish the job on time—backed by warranties that stand as strong as the new roof over your head. If recent storms have left you unsure where to turn, one call to HEP brings clarity, confidence, and a roof ready for whatever Tennessee skies deliver next.
FAQs
How do I know if my roof damage from recent Apison storms is covered by my homeowner’s insurance?
Most homeowner’s policies in Tennessee cover sudden and accidental damage caused by wind, hail, and falling debris—the most common threats in Apison’s spring and summer storms. Normal aging, lack of maintenance, or pre-existing leaks, however, are excluded. Check the “Perils Insured Against” or “Coverage A – Dwelling” section of your policy for wind or hail language and note whether your roof is insured for Replacement Cost Value (RCV) or Actual Cash Value (ACV). RCV pays the full amount to restore the roof, while ACV subtracts depreciation for age and condition. If you are unsure, request a free policy review or inspection from a qualified local roofing contractor who understands insurers’ criteria for storm damage.
What steps should I take immediately after storm damage to start an insurance claim for my roof in Apison?
1. Document the damage: Take clear photos and video of missing shingles, dents, granule loss, wet ceilings, and debris around the property. 2. Prevent further loss: Cover exposed areas with tarps or plywood; insurers require “reasonable steps” to mitigate additional damage. 3. Call a reputable, licensed Apison roofer for a courtesy inspection and written report—detailed measurements and damage mapping strengthen your claim. 4. Contact your insurance carrier’s claims hotline; provide the date and time of the storm, a brief description of damage, and your roofer’s findings. 5. Schedule the adjuster meeting and request that your roofer be present to ensure all damage is noted. 6. Keep receipts for emergency repairs and temporary lodging; they may be reimbursable under “Additional Living Expenses.”
How long do I have to file a storm-damage roof claim in Tennessee, and are there any deadlines I should know about?
Most policies require that you give “prompt notice,” but each insurer sets a hard deadline—usually 6-12 months from the date of loss—to file and complete repairs. Tennessee’s statute of limitations for breach of contract is 6 years, but relying on that window can jeopardize your claim if the carrier says you waited too long. In practical terms, file within 30–60 days of the storm to avoid denial for delayed reporting, and be sure repairs are completed within the timeframe specified in your policy (often one year) to receive full recoverable depreciation payments.
Will filing a roof storm-damage claim in Apison increase my insurance premiums?
Storm (catastrophe) claims generally affect rates differently than at-fault losses like kitchen fires or liability claims. In Tennessee, premium surcharges for weather claims are less common, but carriers can raise rates across an entire zip code after a major storm. Your individual claim history, the number of claims filed in the past 3–5 years, and your carrier’s underwriting guidelines matter. One isolated wind or hail claim usually has minimal impact, but multiple weather claims in a short period can trigger a surcharge or non-renewal. Ask your agent about your carrier’s specific rating rules before filing.
Can I choose my own roofing contractor for the insurance restoration work, or do I have to use one the insurer recommends?
You have the legal right to select any licensed contractor in Tennessee. Insurers may offer a “preferred vendor” list, but you are not obligated to use those companies. Choose a local Apison roofer with experience in insurance restoration, proper licensing and insurance, and a proven track record of advocating for full, code-compliant repairs. Make sure the contractor agrees to do the work for the insurance settlement amount plus your deductible—never pay large upfront deposits until materials are delivered.
What is the typical timeline for storm-damage roof restoration in Apison once the claim is approved, and what factors can affect it?
1. Claim approval & estimate reconciliation: 1–2 weeks after the adjuster meeting. 2. Material ordering and delivery: 3–7 business days (longer for specialty shingles or color-matched metal). 3. Roof installation: 1–2 days for an average 2,500-sq-ft home; larger or steep roofs may take up to 4 days. 4. Final inspection & recoverable depreciation release: 1–3 weeks after completion, once the contractor submits invoices and photos to the carrier. Delays can occur from back-ordered materials, city permit wait times, rain, or additional hidden damage discovered during tear-off (decking rot, code upgrades). Working with a contractor who can coordinate directly with your adjuster and local suppliers helps keep the project on schedule.