Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Apison
When the weather in Apison puts your shingles to the test, homeowners turn to HEP for a roof replacement that’s backed by true peace of mind. Our industry-leading warranties roofing program doesn’t just promise protection—it delivers decades of coverage on both materials and workmanship, all handled by certified local experts who treat your home as carefully as their own. From the first free inspection to the final clean-up, every step is designed to ensure your new roof stands strong against Tennessee’s toughest storms.
Choose HEP and you’re choosing more than a contractor; you’re partnering with a team that believes great roofs deserve great guarantees. That means transferable warranties, responsive support long after the job is done, and a commitment to quality that has made us the go-to name for roof replacement in Apison. Ready to safeguard your investment? Let’s raise the bar—and your roof—together.
FAQs
What types of warranties do you provide with a roof replacement in Apison?
Every new roof we install comes with two layers of protection: a manufacturer’s material warranty (up to 50-year, non-prorated coverage on shingles and accessories) and our own 10-year workmanship warranty that covers installation-related issues. Because we are factory-certified by the leading shingle manufacturers, you get the highest tier of coverage those brands offer—something only 2–3% of roofers nationwide can provide.
What exactly does the warranty cover and how long does it last?
The manufacturer’s warranty covers defects in the roofing materials themselves—granule loss, premature cracking, blistering, etc.—for as long as 50 years, with full replacement cost for both labor and materials during the non-prorated period. Our workmanship warranty covers leaks or problems caused by installation errors for 10 years. In addition, enhanced wind and algae warranties protect against winds up to 130 mph and blue-green algae staining for 15 years—ideal for Apison’s humid climate and spring storms.
How is a workmanship warranty different from a manufacturer’s warranty?
A manufacturer’s warranty is issued by the shingle maker and applies only to factory defects in the product. A workmanship warranty is issued by the contractor (us) and guarantees that the roof was installed according to manufacturer specifications and local building codes. If a leak occurs because flashing was mis-installed, the workmanship warranty pays for the repair, not the manufacturer’s warranty. Having both ensures you are covered no matter where the failure originates.
What actions or conditions could void my roofing warranty?
The most common warranty-voiding issues include (1) improper or unlicensed repairs by a third party, (2) installation of rooftop equipment—solar panels, satellite dishes—without following manufacturer guidelines, (3) inadequate attic ventilation, (4) failure to perform basic maintenance such as keeping gutters clear, and (5) storm damage left unrepaired. We provide a simple maintenance checklist after installation so you know exactly how to keep your warranty intact in Apison’s mixed-humidity climate.
How do I start a warranty claim if I think there’s a problem with my new roof?
Call our local Apison office or submit a claim through our online portal. We schedule a free on-site inspection within 48 hours. If the issue is related to workmanship, we make the repair at no charge, usually within 3–5 business days. If it appears to be a material defect, we document the problem with photos and the required paperwork, then file the claim with the manufacturer on your behalf. Most manufacturer approvals are returned within two weeks, and we handle all replacement labor once approved—zero hassle for you.
Can I transfer the roof warranty to the next homeowner if I sell my house?
Yes. Both the manufacturer’s material warranty and our workmanship warranty are fully transferable one time within the first 10 years. All you have to do is notify us and the manufacturer within 60 days of closing, and we’ll process the transfer at no cost. A transferable warranty is a strong selling point in the Apison real-estate market, often increasing a home’s resale value and buyer confidence.