Workmanship Warranty
Workmanship Warranty | Siding Solutions | Roofing | Altamont
Whether you’re dealing with a leaky roof after a storm or exterior panels that have lost their curb-appeal, HEP’s workmanship warranty brings total peace of mind to every project in Altamont. Our certified crews handle everything from precision roof replacements to custom siding solutions, and we back each nail, shingle, and board with a warranty that actually means something. If an issue arises due to our workmanship, we’ll make it right—fast, friendly, and at no extra cost.
Homeowners choose HEP because we treat every house like it’s our own. We show up on time, communicate clearly, and leave your property spotless, all while using premium materials built to stand up to Tennessee’s four-season climate. Discover how hassle-free roofing and siding upgrades can be when a trusted local team stands behind every detail.
FAQs
What does your workmanship warranty cover for roofing and siding projects in Altamont?
Our workmanship warranty specifically protects you against installation-related defects on both roofing and siding. This includes flashing errors, improper fastening, misaligned panels or shingles, insufficient underlayment or moisture barriers, and any other labor issue that could lead to leaks, buckling, or premature failure. If a problem is traced back to how we installed the materials—not the materials themselves—we will repair or replace the affected area at no cost to you.
How long is the workmanship warranty valid, and when does it begin?
For homeowners in Altamont, we back every roof and siding installation with a 10-year workmanship warranty. The coverage starts on the date your project passes our final quality inspection and you receive your completion certificate. From that day forward, you have a full decade of labor protection, even if the manufacturer’s material warranty is longer or shorter.
Is the workmanship warranty transferable if I sell my Altamont home?
Yes. Our warranty is transferable one time within the first five years of the original installation. To transfer, simply have the new owner notify us in writing within 30 days of closing. We’ll update our records and the new homeowner will receive the balance of the original workmanship coverage at no additional charge.
How does your workmanship warranty differ from the manufacturer’s material warranty?
A manufacturer’s warranty covers defects in the shingles, siding panels, underlayment, or other factory-produced components. It does not protect you if those materials were installed incorrectly. Our workmanship warranty fills that gap by guaranteeing that our installation meets or exceeds all local Altamont building codes and manufacturer specifications. In short, the manufacturer covers product defects; we cover labor-related issues.
What should I do if I notice a leak, loose siding, or other issue during the warranty period?
Call our dedicated warranty line or file a claim through our website as soon as you detect a problem. We’ll schedule an on-site inspection—usually within 48 hours for water infiltration issues. If we confirm the issue is workmanship-related, we’ll perform the repair at no cost and provide a written report showing what was fixed. Emergency tarping or temporary siding stabilization is also covered under the warranty while we prepare the permanent repair.
Are there any conditions that could void the workmanship warranty?
The warranty remains in force as long as the roof or siding is properly maintained and has not been altered by others. It can be voided by: (1) Unauthorized repairs or modifications, (2) installation of satellite dishes, solar panels, or other penetrations without our prior approval, (3) neglect such as clogged gutters or unaddressed storm damage, and (4) damage caused by extreme events like tornadoes or fires that are better handled by homeowner’s insurance. We’re happy to inspect any proposed changes to keep your warranty intact.